Jemuel Cuarto
Burgos Bonifacio St., Brgy II
Silay City, Negros Occidental, 6116, Philippines
E-mail:-Cell:-
Objective:
Secure a position that will enable me to use my strong communication & organizational skills, customer service background and my ability to work well with people.
Personal Information:
Age:21
Gender:Male
Date of Birth:January 31, 1997
Religion:Roman Catholic
Nationality:Filipino
Civil Status:Single
Work Experience:
Rain Amber Manpower Services
L4 B3 Mt. Exbert St., Monte Rosas Exec. Village, Antipolo City.
Date: March 2016 – May 2017
Position: Computer Technician
Responsibilities: Troubleshoots hardware and software. Set-up and install closed circuit television (CCTV).
Next Level IT Teleservices INC.
Company Address: Bacolod City, Philippines, 6116
Date: October 2017 – January 2018
Position: Outbound Call Center Agent
Responsibilities: Set an appointment for the campaign and then provide good services. Also handle different type of campaign like janitorial services. AC Guys, EGC Services and Clear View Window Cleaning & Pressure Washing LLC. Appointment setting in health insurance (US Health Advisors)
PANASIATIC SOLUTIONS CALL CENTERS INC.
Company Address: Carlos Hilado Ave., Circumferential Rd., Bacolod City, 6100 Philippines.
Date: October 2015 – January 2016
Position: Customer Service Representative
Resposibilities: Handle an inbound and outbound calls. Provide quality service to the customer with the product provided. Troubleshoot the handset of the customer.
CLEARVIEW WINDOW CLEANING & PRESSURE WASHING LLC
Company Address: Trumbull, Connecticut , USA – 06611
Date: February 2018 – December 2018
Position: Office Manager
Responsibilities: Handle customer relationship management, providing customer support and data entry task.
US HEALTH ADVISORS
Company Address: Memphis, Tennessee, USA – 38126
Date: April 2018 – December 2018
Position: Outbound/Telemarketer
Responsibilities: Making outbound calls to the customer and setting up an appointment to the client. We offer health insurance at low cost with additional benefits.
Demand Science
Date: July 2018 – August 2018
Position: Virtual Telemarketing Associates
Responsibilities: Setting an appointment and Lead Generation Specialist
Educational Background:
Tertiary:AMA Computer College - Bacolod
Bacolod City, Negros Occidental, Philippines
June 2013 – August 2013
Vocational:BagoSphere
Sto. Nino Building II, Corner Verbena, Rosario St, Bacolod, 6100 Negros Occidental
June 2015 - Aug 2015
Secondary:Doña Montserrat Lopez Memorial High School
Rizal St. Silay City-
Primary:Silay South Elementary School
Rizal St. Silay City-
SKILLS AND EXPERIENCE:
Can work under pressure.
Troubleshoot hardware and software related.
Installs OS (Windows XP, Windows 7, Windows 8, Linux).
Installs Application Software for Educational Purposes.
Knowledge in troubleshooting Closed Circuit Television (CCTV)
Training in Bagosphere (Acceleration training program for call center agent).
REFERENCES:
Mae Joy Osano
Trainer, BagoSphere
Youth Center, #5 Marhil Subdivision, Bago City
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Angel B. Angeles
Court Stenographer
Calauan, Laguna
#-
Narisa Ines
Admin Head
L4 B3 Mt. Exbert St., Monte Rosas Exec. Village, Antipolo City.
#-
Angelo M. Castillejos
Store Manager
Flying Dutchman Clothing
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I hereby certify that all above information is true and correct to the best of my knowledge and belief.
Jemuel S. Cuarto
Applicant