CSR | TSR | VIRTUAL ASSISTANT
JEMP PEÑA
+63 -
12 Abe Dy St., Dayangdang
-
https://about.me/jemp
Naga City, Philippines
ABOUT ME
EXPERTISE
Call Handling
Troubleshooting
Programing
English Fluency
Adobe Suite
Microsoft Office
EDUCATION
Providing better experience for customers
is one of the things that I can be proud of. I
worked
as
a
Customer
Experience
Representative for about a year. I started
my homebased career as an ESL teacher
where I focused on teaching students that
will take IELTS exam and TOEFL. I always aim
in providing an efficient and effective
results for the people that I worked with. A
win - win situation for both sides!
Bachelor Of Accountancy
2013 - 2015
Ateneo De Naga University
Bachelor of Information
Technology
-
STI College Naga
MY WORK EXPERIENCE
2018 - 2019
Quantrics Ent.
Customer Experience Representative
Graduated as a Customer Experience
Naga City
in Quantrics Enterprise.
2020 - 2020
English as Secondary Language Teacher
Cool Talk
Proficient speaker of English and
SKILLS
Web Design
Branding
Video Editing
Learning Center focuses in training students for IELTS
Naga City
Examination.
2020 - Present
Client Relation Officer
Virtual PBX
Handling campaigns for BPOs as
Solutions
a Business Development
Naga City
Manager.
SEO
Marketing
Graphic Design
Photography