I am an experienced customer service specialist for over 6 years. I've handled phone, chat, and email support. I am currently working as a full-time team leader in an outsourcing company here in the Philippines but also looking for a great opportunity to work as a freelancer so I can work permanently from home. Knowledgeable on Lead Generation and various tools such as Quickbooks, Freshdesk, Appointedd, Intercom, Salesforce, Zendesk, and Slack. Finished my 3rd year in college of the course Bachelor in Science of Computer Engineering which makes me become computer literate. I have my own laptop, an HP Ryzen 3 paired with 8GB of RAM and 15 MBPS fiber internet speed.