Jemima Ogbegie

JEMIMA OGBEGIE 📞 - 🏠 2, Marina way, Behind Former Hope Hospital, off Constain road, New Benin, Benin City, Edo ✉️-LinkedIn: https://www.linkedin.com/in/jemimaogbegie225 Professional Summary Results-driven and highly organized Virtual Assistant with over three years of experience providing comprehensive administrative support to diverse clients. Skilled in managing calendars, coordinating virtual meetings, handling customer inquiries, and maintaining data accuracy. Proficient in various digital tools, including project management software, CRM systems, and communication platforms. Demonstrates strong multitasking abilities, attention to detail, and a commitment to delivering high-quality, client-focused service. Adept at working independently and collaboratively within remote team environments to streamline operations and enhance productivity. Experience Cashier Supervisor ​ Feb 2024 ‐ April 2025 Sundry Foods Ltd (Kilimanjaro Restaurant) ‐ Benin, Edo ●​ Provide supervisory roles and ensure compliance to policies and procedures. ●​ Overseeing the day-to-day operations of the cashiers and cashpoints. ●​ Operation of the cash register and daily reconciliations of transactions to ensure accuracy. ●​ Improve and maintain a high customer experience with high quality service delivery. ●​ Training and onboarding of new employees. ●​ Ensure compliance to hygiene and safety standards. Achievements ●​ Multiple-time recipient of “Employee of the Year” award amongst others. ●​ Exceeding of monthly targets by excellent customer relationship managements ●​ Pioneer supervisor in a new branch, and increasing sales by 80% Executive Virtual Assistant​ Cristy Group, Remote​ ​ ​ ​ ​ January 2023 – January 2024 ●​ Managed executive calendars, scheduling meetings, and coordinating logistics for high-profile virtual events. ●​ Drafted, proofread, and distributed professional correspondence, presentations, and reports. ●​ Handled travel arrangements, including booking flights, accommodations, and creating detailed itineraries. ●​ Conducted research and compiled data for executive decision-making. ●​ Maintained client relationships and acted as the primary point of contact for administrative matters. ●​ Implemented productivity tools, improving response times and overall workflow efficiency by 30%. Virtual Administrative Assistant​ Market Square, Remote​ ​ ​ ​ ​ June 2020 – December 2022 ●​ Provided remote support to senior managers by organizing digital files and managing online content. ●​ Coordinated virtual meetings, prepared agendas, and documented meeting minutes. ●​ Monitored email accounts and responded to client inquiries on behalf of the leadership team. ●​ Managed project timelines and assisted in tracking progress using project management software. ●​ Developed and maintained a comprehensive filing system, increasing document retrieval efficiency by 40%. Key Skills and Abilities ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ Executive Administrative Support Calendar and Email Management Meeting Coordination and Minutes Taking Project and Task Management Travel Arrangements and Itinerary Planning Document Preparation and Report Writing CRM and Database Management Excellent Written and Verbal Communication Problem-Solving and Decision-Making Time Management and Prioritization Education University of Benin, Benin city​ (Bachelor of Nursing Science - B.N.Sc) Graduated 2025 ●​ Relevant Coursework: Office Administration, Project Management, Communication Skills Certifications & Licenses Certified Virtual Assistant ​ ALX ‐ Remote June 2022