JEMILAH HARUNA
VIRTUAL ASSISTANT
Abuja, Nigeria
SKILLS
Administrative support
Lead generation
Email communication
SUMMARY
To obtain a Virtual Assistant position where I can utilize my organizational
skills, email and calendar management expertise, and passion for
administrative support to deliver exceptional services to clients and
businesses.
Calendar management
Scheduling
Data entry
Time management
Organization
LANGUAGES
English (Fluent)
WORK EXPERIENCE
Transmission company of Nigeria
Administrative assistant
2019 - 2020
Administrative Support: From scheduling appointments to managing email
communications, I ensured the day runs smoothly.
Data Entry & Management: Proficient in maintaining records, managing
databases, and handling data with accuracy.
Document Handling: Skilled in creating, editing, and formatting documents to
meet your business standards.
Time Management: I exceled at prioritizing tasks to maximize productivity
and meet deadlines.
An-Noor communications
Customer support
2020 - 2021
Managed inbound customer communications via live chat, phone calls,
and email, ensuring prompt and efficient resolution of
customer inquiries and issues.
Provided comprehensive product information to customers.
Proactively clarified customer issues and effectively resolved service
complaints, ensuring customer satisfaction and loyalty.
Implemented thorough follow-up procedures with customers as
needed, fostering positive relationships and strengthening business
partnerships.
EDUCATION
B.Agric. Soil and Environmental Management
Kogi state university, Anyigba
2014 - 2019
