Jember Almojuela

JEMBER ALMOJUELA LinkedIn: linkedin.com/in/jember23-almojuela-98948a213 Address: Caloocan City, NCR, Philippines PROFESSIONAL EXPERIENCE DXC Technology – Analyst II ERP Package Applications; Taguig City ● Manage and provide support for ServiceNow tickets within SLA ● Develop, test, and debug SAPUI5 and ABAP applications ● Document new processes by creating standard documentation Apr 2025 – Present SM Retail– IT Applications Support (ITAS); Pasay City June 2024 – March 2025 ● Regenerating thousands of transactions from the transaction lists of all SM Supermarket, Hypermarket, and Savemore stores across the Philippines to identify and resolve receipt-related issues ● Setting up database objects in MSSQL before regenerating data for hundreds of stores ● Assisting developers with application enhancement requirements and documentation ● Conducting smoke and boundary tests for applications ● Creating and maintaining data reports using Excel and PowerPoint ● Developing and maintaining documentation SV More Group – Associate Software Developer (ASD); Quezon City ● Develop and debug server-side logic using VB.Net and Asp.Net web forms ● Write and create T-SQL queries and database objects in MSSQL ● Assist internal employees with basic software and hardware troubleshooting April 2024 – July 2024 Accenture – Software Engineer (SE); Mandaluyong City May 2022 – Feb 2024 ● Maintaining Accenture's frontend internal blog sites using WordPress, personas, and Microsoft Viva Engage website ● Monitoring servers using Datadog and Azure services ● Providing support during the deployment of updates and fixes in the Azure cloud ● Creating and managing documentation for internal project processes ● Assisting with inquiries from internal users for priority level 1 to 4 tickets in ServiceNow EDUCATION Datamex College of Saint Adeline | Bachelor of Science in Information Technology (BSIT) | MacArthur Hwy, Valenzuela | May 2018 Concentrations: Software Engineering, Web & Game Development; Major in Programming  Game of the Year Champion | September 2017  Game Developer of the Year | September 2017 TRAININGS Technical Education and Skills Development Authority (TESDA) | MacArthur Hwy, Valenzuela | July 2018 (108 hours) Concentrations: Web Development  Ranked Top 3 in Honors CERTIFICATIONS   SC-900: Microsoft Security, Compliance, and Identity Fundamentals | June 2023 AZ-900: Microsoft Azure Fundamentals | April 2023 SKILLS Junior-Level: C#, VB.Net, WordPress, Azure Cloud, Azure DevOps, MSSQL, HTML, CSS, JavaScript, GitHub, ServiceNow, creating documentation and flowcharts, Software and hardware installation & troubleshooting, Microsoft 365 apps (Excel, PowerPoint, Word, Outlook, OneNote), and Microsoft 365 Cloud Services (Teams, OneDrive, and SharePoint)