Jelmarry Caromayan

About Me Providing exceptional administrative and customer support with over 8 years of professional experience. I have developed a keen eye for process optimization and relationship building. JELMARRY CAROMAYAN Admin & Customer I have developed strong relationships with customers, leading to 75% increase customer engagement and repeat business. I am eager to take on an administrative and customer support role where I can utilize my skills, continue to enhance internal operations while build strong relationships with clients, and supporting the overall efficiency of the team. Support Specialist Work Experience Contact - - SALES & ADMINISTRATIVE SUPPORT SPECIALIST SILICON VALLEY COMPUTER GROUP PHILS. INC. I- Successfully improved sales reporting processes extensively reducing administrative time and enhancing team efficiency. Played a key role in increasing relationship management and accurate inventory control while supporting the onboarding and training of new staff to ensure smooth operation. Bacolod City, Negros Occidental Philippines 6100 FRONTLINE SUPPORT SPECIALIST Education Bachelor of Science in Office Administration Bacolod City College 2011 - 2015 PANCAKE HOUSE I- Consistently delivered exceptional customer service by improving support processes, addressing customer complaints promptly and building strong relationships, which contributed to enhanced customer satisfaction and loyalty. POINT OF SALE SPECIALIST MCDONALD’S I 2018 - 2019 Expertise Enhanced transaction efficiently while reducing errors by optimizing POS workflows, ensuring smooth and accurate processing of high-volumes transactions while consistently delivering customer service and support. Award: Top Counter Performer of the Month Email Management Sales & Marketing SERVICE OPERATION SPECIALIST Customer Support JOLLIBEE FOOD CORPORATION I- Scheduling & Data Entry Social Media Management Recognized by delivering exceptional customer service, contributing to high customer satisfaction and repeat business, while improving order accuracy, service speed, and overall dining experience through effective teamwork and attention to detail.