I have nearly three years of professional experience in customer service, quality assurance, and team support, handling Amazon accounts as both a Customer Service Representative and a Quality Assurance Associate. I supported teams through coaching, reporting, and performance tracking, ensuring tasks were completed accurately and efficiently while maintaining high standards of service.
I am highly skilled in Microsoft Office, Google Workspace, SharePoint, Canva, and familiar with productivity tools such as Trello, Asana, and RingCentral. I am detail-oriented, organized, and able to manage multiple tasks simultaneously in fast-paced environments. I adapt quickly to new systems and processes, ensuring smooth workflow and reliable results.
What sets me apart is my dedication and work ethic. I focus on delivering quality in every task, supporting teams with clear communication, and helping organizations achieve their goals efficiently. I take pride in turning challenges into opportunities for growth and improvement.