Jelian Matubar

Portfolio Jelian Makiling Matubar WordPress Sales Support Specialist Email:-LinkedIn: www.linkedin.com/in/jelian-matubar-4a813931b About Me I am a detail-oriented and self-motivated professional with experience in WordPress support, sales assistance, and customer service. I enjoy working remotely, managing client needs, and supporting business growth through efficient processes and high-quality service. Core Skills • WordPress setup, theme customization & troubleshooting • Sales support & CRM management • Customer service & client communication • Remote collaboration & project management • Documentation & training support Experience - Task Sheets Role Tasks / Responsibilities • Assisted clients with WordPress setup, theme installation, and plugin integration • Responded to customer inquiries and provided technical support via email and cha • Collaborated with sales team to guide clients through product options and upgrade • Maintained CRM records and followed up on potential leads • Created user-friendly documentation to help clients manage their WordPress sites WordPress Sales Support Specialist • Resolved website performance and compatibility issues quickly and effectively Portfolio Samples ✔ WordPress Website Assistance – Helped clients with setup, customization, and troubleshooting ✔ Sales CRM Support – Organized client records, tracked leads, and followed up with prospects ✔ Troubleshooting Guide – Created easy-to-follow instructions for clients to manage their websites Testimonials “Responsive, reliable, and professional support every time.” “Helped streamline our WordPress sales process and improve client satisfaction.” Contact Information Name: Jelian Makiling Matubar Email:-LinkedIn: www.linkedin.com/in/jelian-matubar-4a813931b