Jeli Oro

I’m a dedicated Customer Service professional with over eight years of experience providing exceptional support through chat, email, and phone. I’ve helped customers across banking, telecommunications, and e-commerce industries by resolving inquiries, handling complaints, and ensuring smooth issue resolution. I take pride in delivering friendly, empathetic, and efficient service that leaves customers satisfied and builds lasting trust.

Services I Can Offer as a Customer Service Representative:

• Chat, email, and phone support
• Order processing and tracking
• Refunds, returns, and claims assistance
• Account and billing inquiries
• Technical troubleshooting and product support
• Customer retention and upselling assistance
• Complaint handling and issue resolution
• Data entry and CRM management
• Quality assurance and ticket escalation
• Customer feedback tracking and reporting

With my experience and proven ability to handle various customer concerns, I’m confident I can perform the tasks required and contribute to your team’s success. I’d love the opportunity to connect and discuss my qualifications in more detail.