Jeldine Alcia Morris
Lilliput, Rose Hall. PO. St. James
Email:-
Tel: -
Tel: -
Core Competence:
Strong work ethics
Self/goal Oriented
Proficient with Microsoft
Experience:
March 2017 to Present
CC Capital Group
Virtual Sales Representative
Appointment Settings
Customer Service
Sales
December 2015 to December 2017
Monster Connect
Live Agent
Customer Service
Transfer qualified live calls
December 2015 to September 2016
RAD Wellness
Health Coach
Assist clients with configuring their accounts
Assist clients with their meal plans and giving advice on detox supplements
Sales
Live Chat
Customer Service
Lead Generation
March 2015 to November 2015:
Student Debt Center
Loan Relief Specialist
Manage inbound and outbound calls
Assist borrowers through live chat
Educate borrowers on Loan Forgiveness Programs
Assist borrowers select and enroll for Loan Forgiveness Programs
Customer Service
Sales
February 2013 to January 2015:
Synergy Solutions
Telemarketing Agent
Sales
Data entry
Customer Service
Lead Generation
Appointment Settings
September 2010 to December 2010:
Alliance One
Debt Collection Agent--
Inbound and outbound calls
Collect outstanding debts
Assist customers with updates and queries
Customer Service
Education
September 2004 to June 2005:
Center for Business Studies
19 Water Lane, Montego Bay -)
Certificate in Customer Service
September 2001 to June 2004:
St. James High School
C.X.C Grade
Accounts III
English III
English III
Mathematics IV
Principles of Business III
References
Milecia Haines
Managing Director
Virtual Staffers
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Mr. Jason Cummings
Justice of the Peace
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