Jeimy Andrea Reyes Diaz

JEIMY ANDREA REYES DÍAZ Vienna, Austria-| - Professional Profile Dynamic and entrepreneurial commercial executive with over 13 years of experience in consultative sales, telemarketing, and customer service. Skilled in acquiring and maintaining clients through effective communication, personalized advice, and empathy. Proven ability to promote both tangible and intangible products, with a focus on meeting sales targets and ensuring customer satisfaction. Professional Experience AXA Colpatria Commercial Advisor October 2021 – July 2023 • Sold automobile, life, home, occupational risk, and health insurance portfolios. • Managed client retention and referrals. • Conducted telemarketing and cross-selling. FAMISANAR EPS Integral Executive March 2021 – August 2021 • Managed CRM systems to track and convert leads. • Met monthly PBS and PAC targets. • Performed telemarketing and health promotion activities. COLMÉDICA Medicina Prepagada Sales Advisor August 2019 – December 2019 • Guided clients in selecting prepaid medical plans. • Ensured effective sales aligned with goals. COOMEVA Medicina Prepagada Affiliation Executive March 2017 – June 2019 • Conducted cold calling, telemarketing, and on-site visits. • Closed sales and provided personalized advisory. MEDPLUS Medicina Prepagada Commercial Executive September 2015 – November 2016 • Provided tailored advice on company services to families and businesses. Constructora Bolivar Sales Demonstrator October 2014 – August 2015 • Advised clients on housing options. • Conducted follow-up and achieved sales targets. Banco Popular Loan Promoter February 2014 – September 2014 • Captured new clients and maintained customer preference. • Met sales and client visit targets. Corporación Universitaria Iberoamericana Postgraduate Sales Advisor October 2012 – January 2014 • Advised graduates on postgraduate programs and financing options. Casa Propia Colombia Account Executive February 2010 – September 2012 • Assisted Colombian expatriates in real estate purchases. • Managed end-to-end sales processes. Cusezar S.A. Sales Advisor February 2002 – May 2008 • Developed and implemented strategies to increase sales. • Trained colleagues in effective communication techniques. Education • Iberoamerican University, Professional Degree in Speech Therapy, 2003 • University of Vienna, German Course A1 (Nov 2023 - May 2024) • Pedagogical University, English Course, 2004 • Customer Service Course, 25 hours, Feb 2020 Languages • Spanish: Native • English: Intermediate (B1) • German: Basic (A2) Key Skills • Consultative Sales • Telemarketing and Customer Retention • CRM Management • Cross-Selling • Effective Communication • Empathy and Client Orientation References Available upon request.