Jehoiada E. Mendoza-|-
CERTIFICATE
Google Technical Support Fundamentals
Microsoft Technology Associate: Networking Fundamentals (MTA)
TESDA Applications Development Using Procedural-Programming Language
QUALIFICATIONS
Operating Systems: Windows 7/8.1/10, Windows Server, macOS, Android, iOS
Networking: Firewall, Active Directory, Powershell, TCP/IP, Subnetting, DNS, DHCP
Languages: HTML, CSS, PHP, C, C#, MySQL, MSSQL, JavaScript
Other Software Skills: Google Suite, MS Azure, MS IIS web server, MS Hyper-V, Palo Alto Networks, Cloudflare, Veritas System Recovery and Back Exec, Synology NAS, Photoshop, Vista Entertainment suite
Soft Skills: customer service, written communication, project management, vendor management
EXPERIENCE
Information Systems Engineer in Singapore
Cathay Cineplexes Pte. Ltd. April/2016 – Feb/2021
Technical and business subject matter expert on various components of a suite of software programs that provide ticketing, loyalty, and other solutions for the cinema.
Works closely with internal head of departments, partners, and third party vendors.
Provides configuration, deployment, and support for connection and security of Windows and macOS laptops, Point-Of-Sales, Kiosks, printers, and bank payment terminals as well IT infrastructure.
Assist in the purchasing of IT equipment; vendor management.
Provides 24 x 7 support to the outlets on a rotational basis.
Projects/accomplishments: Testing and implementation of Cathay ticketing mobile apps, MasterCard Masterpass Digital Wallet on Cathay mobile apps, GrabPay and NETSPay QR on all sales channels, Mastercard Payment Gateway Services on web and Cathay mobile apps, GrabTickets tile on Grab mobile apps, Kitchen Food Service System, REST service endpoints from SOAP on web
Data Encoder in Thailand
Georgie and Lou Co. Ltd. July/2015 - December/2015
Order entry for a busy garments factory while providing IT specialties to the business.
IT Engineer in Muntinlupa, Metro Manila
Datalogic Systems Corp. December/2013 - July/2015
Responsible for reengineering existing CRM, ERP, Point-Of-Sales, Kiosks, and mobile apps. Providing technical support in all phases of the development cycle. Contributing in the server-client development of web services using REST, JSON, XML and SQL scripts in SQL Server and MySQL. In charge of data synchronization of clients’ database. Initiating system testing such as UAT and SIT.
IT Lecturer in Muntinlupa, Metro Manila
Informatics College Northgate Inc.
January/2012 - December/2013
Taught undergraduate courses, academic advising, undergraduate research advising, curriculum development, institutional service and appropriate scholarly activity.
Part of a dedicated academic team for the Singaporean curriculum-based college in the Philippines. Primarily student-focused but also involved in webmaster and website administration.
Maintaining high standards of lecturing and learning in college.
Contributing in planning, target setting, monitoring and evaluation of activities.
Delivering excellent lectures, seminars and tutorials.
Supervising students’ theses research activities including but not limited to systems design and development.
IT Lecturer in Paranaque, Metro Manila
Infotech College Sucat Inc.
January/2010 - January/2012
Conducted lessons, created teaching and assessment materials and mentoring of students.
Part of a dedicated academic team for the competency-based curriculum college. Primarily student-focused but also involved in Technical Support.
Organizing work experience and carrying out assessments in the workplace as appropriate.
Providing constructive support, advice and guidance for the learners of the college.
Diagnosing and resolving computer problems, monitor computer processing systems, install software and perform tests on computer equipment and programs.
Recognized as the most outstanding lecturer.
EDUCATION
University of the People- Further education in MBA Foundation online courses (completed 9 units)
Informatics College Northgate
2012 Graduate of Bachelor of Science in Information Technology
Muntinlupa, Metro Manila
