Jehanne Esteban

Jehanne Esteban Virtual Assistant Contact Phone Trustworthy, organized and self-motivated, with expertise in analysis and quantitative problem-solving skills, dedicated to company growth and improvements. Looking to combine my ability to help my clients to be able to grow their business with my skills in customer service, sales and marketing, clerical and administrative and social media assistance for the company remotely from a home office. Experience - - 2016 - 2022 Toyota Motor Philippines - Pasig Branch Address Customer Service Rep. and Insurance Sales Agent Email Manage complaints with calm, clear communication, and problem-solving. Cultivated excellent customer relationships by providing helpful, friendly and attentive service. Responded to customer calls swiftly to resolve issues and answer questions. Exceeded goals through effective prioritization and consistent work ethic. Organized files to support efficiency and traceability. Negotiated and closed deals by calling at least ten to fifteen clients per day and explaining products' benefits to drive sales. Advised existing and prospective clients and prepared necessary paperwork required to process insurance sales and renewals by giving quotations. Marikina City, Metro Manila Philippines Education 2022 Real Estate Virtual Assistant Training Course LEJIT Virtual Assistant Online Academy 2022 General Virtual Assistant Training Course VirtualWorkPH 2005 - 2009 Bachelor Degree in Business Management Major in Marketing Cavite State University, Philippines . 2012 - 2015 Toyota Motor Philippines - Pasig Branch Sales Admin Assistant Assist and support sales team in achieving company's sales goals by checking all clients requirements Coordinating with bank loan officers for Auto Loan applications process, follow-up Loan Approvals, and Accounts Receivables. Recording accurate and complete sales and financial records, data entry and filing of important documents. Skills Administrative Task Email Management Customer Service Sales and Marketing Social Media Marketing Basic CRM Management Calendar Managment Basic Real Estate Listing Lead Generation . 2010 - 2011 Philippine National Bank Customer Service Representative Assisting clients in Automated Teller Machine concerns. Research Data Entry .