Jeff Procter
Experienced Computer Technician
Calle 25 #72 54 y 56 Progreso, Yucatán México
Cell: -
Email-
Profile
Bilingual experienced computer technician with 27 years experience in the computer industry. Seeking a remote technical support position with a stable, highly rated company.
Education & Certifications
Dell Computers Tech
HP, Lexmark and Xerox Printers
MCSE
A+
Net+
Google Deployment Specialist
TEFL Advanced Certificate
Fielden Park College Manchester England (1979 - 1983 )
Computer Science Degree
Dialstone Secondary School, Offerton Stockport England (1974 - 1979 )
General diploma
Work Experience
Unblock-Us Dec 2016-Mar 2017
Online Computer Support (3 month contract)
Customer support by emails
email support for VPN service to allow connection to TV programs in other countries
Geeks on the Way Jul 2011-Sep 2016
Computer Technician
Remote support technician dealing with servers, workstations, PBX systems, voip software,Online backup software,
Google Apps certified deployment specialist
Web design using Wordpress
Voip support and setup using PBX
Calling residential clients and remoting in to PC and fixing software issues
Supporting over 50 business clients for software and sending onsite tech for hardware issues
Compucom Jan 2006-Apr 2009
Computer Technician
Repair computers and servers for large stores and cruise ships.
Onsite tech support for POS systems in stores and photo printers on cruise ships
Dell Computer Company Jan 2001-Jan 2006
Computer Technician
Dell certified technician repairing computers for clients business and residential
Following set procedure laid out by Dell for dealing with client issues over the phone
Shackell Edwards Mar 1992-Jan 1998
Computer Technician
Onsite computer and network technician for upkeep and maintenance of company computers
Hardware and software support onsite ensuring all systems running and company policy observed
PROFESSIONAL REFERRALS AVAILABLE UPON REQUEST
