Jeffrey McGill

Jeffrey McGill 101 Paden Court Forest Hill, MD 21050 Phone:- Email:- Objective To maintain a high level technical position utilizing over 22 years of direct experience in IT Management, Network Administration, Systems Administration, Top-Tier Helpdesk support, and US Government Acquisitions support. Summary of Qualifications Exceptional IT professional with proven skills in Systems administration utilizing various platforms to include Windows Server 2010 – 2016, Red Hat Linux, Solaris, and Cisco iOS. Strong knowledge with Windows, MS Suite, NOC Networks, Active Directory, DNS, Barracuda backup and security solutions, VMWARE, and MS Hypervisor. Excellent communicator, self-motivated, problems solver, persistent, and excels in troubleshooting. Exhibits positive, skilled interaction techniques with employees and customers. Work Experience May 2016 – Present ESP, LLC Aberdeen, MD Systems Engineer SME (Secret) System Engineer for PEO C3T NET-E/ in support of the PEO C3T CHS contract. My responsibilities being the subject matter expert regarding various platforms to include VMware, Dell, HPE, Themis, Cisco, Crystal Rugged, GETAC, NetAPP, I consult with multiple program management organizations in the US ARMY and other DOD agencies to find common hardware solutions to ensure our military has the best COTS IT equipment in the field while saving the taxpayer money. My knowledge of Windows systems administration, Linux system administration, and virtualized infrastructure environments allow me the ability to advise these organizations on how best to procure, manage and deploy their solutions effectively. Fully knowledgeable program level design builds for complex Systems within Systems architectures for US Army program offices to include TSIv1, TSIv2, IFS, and CDSS. Sept. 2015 – May 2016 Blue Canopy, LLC Aberdeen, MD Senior Network Engineer Lead (Secret) Sr Network Engineer Lead in support of the CECOM/SEC/ARAT project. My responsibilities included network administration, Windows systems administration, Linux system administration, and virtualized infrastructure environments for multiple labs supporting the Army mission. While at working for ARAT, I assisted with converging multiple domains and networks into one virtualized environment bringing savings for the client in hardware and energy costs. I installed and implemented Veeam backup solution for the environment and provided training for my co-workers. I was one of the lead people involved with delivering full security accreditation for one of our locations in order to join the SEC DREN Network. I worked with Dell Blade servers and well as Dell SANs for virtualizing the entire enterprise. I was also responsible for maintaining our AWWSP platform infrastructure for the Army. Jul 2015 – Sept. 2015 Robert Half Technologies Baltimore, MD Systems / Network Administrator (Temp) Temporary placement supporting Broadcast Sports International on an 8 week contract assisting their network transition from away from L-3 communications. I assisted with the final planning and overall network architectural design to ensure a seamless cutover from L-3 to their only standalone OC3 circuit. I configured their Dell network switches to work in a cluster environment as well and provided feedback for their firewall solution. Jan. 2014 – May. 2015TIC Gums Inc. Belcamp, MD Network Manager Network Manager in charge of all LAN / WAN communication infrastructure and systems administration supporting multiple site both in the US and in China. My responsibilities included managing all MPLS circuits, Cisco VOIP, Avaya PBX, network security utilizing Cisco ASA firewalls, and Dell SonicWALL appliances. Also responsible for all infrastructure and helpdesk issues while support a complete VMWare environment. I was a lead person on all contractual negotiations with various network vendors to ensure our companies spend was within budgetary expectations. Utilized SolarWinds monitoring solution and Barracuda Backup cloud appliances. Managed the company’s implementation with Microsoft Office 365. Sept. 2008 – Jan. 2014 Xerox Baltimore, MD IT Manager IT Manager for the MD E-ZPass project working alongside the MD Transportation Authority. My duties included operating data communication systems in a hybrid (Windows, Linux, and VMWare) environment, including LANs and/or WANs. I was responsible for administration, operation management and support for all computer systems, workstations, telecommunications, and peripherals connected to the network. Interviewed customers to collect information about problems and lead customers through diagnostic procedures to determine source of error. Repair computer, printer, and peripherals, including diagnosis of system malfunctions, development, and cost. Planned, designed and implemented networked systems configurations. Ensured security was maintained for all supported applications, systems and access methods. Proposed and implemented system enhancements (software and hardware updates) which improved the performance and reliability of the entire enterprise system. Other duties included Designing, analyzing, planning, and modifying network components supporting customer communication infrastructure. Nov. 2005 – Sept. 2008 Scientific Games International Baltimore, MD Maryland Systems Administrator / Systems Analyst Systems / LAN / Network Administrator for SGI-MD working along side the Maryland State Lottery. In charge of installing, maintaining, troubleshooting, and upgrading all servers in the Linux / Windows hybrid environment. Also tasked to control the entire Lottery network of over 4000 terminals for Maryland utilizing various forms of communications ranging from Satellite, to DSL, to wireless CDMA circuits. Provided documentation and training for the operations staff as well as the field service groups to ensure proficient troubleshoot practices. Responsible for integration unit acceptance testing with the Lottery to assure quality assessment of new promotions, terminal programming, host, and communications software. Continually worked on a network which comprised of Cisco 2811 routers, 3700 routers, cat 2950 switches, cat 2980 switches, pix 515E, and Astaro firewalls. Nov. 2004 – Nov. 2005 VZBusiness Beltsville, MD NOC Support Technician Monitor various web servers utilizing Windows 2003, RedHat 2A Enterprise, or Sun Solaris 9 operating systems. First tier of troubleshooting for High Availability Cluster servers, Local Directory, Big IP, and VIP networking systems. Knowledgeable in using different types of monitoring systems such as NETIQ, SiteScope, NetCool, and HP Openview. Familiar with using the Siebel ticketing system to dispatch alerts to different departments within the Support Operations environment. May 2001 – Nov. 2004 Alabanza Inc. Baltimore, MD Jr. Systems Administrator / Sr. Technical Support In charge of maintaining, troubleshooting, and installing web servers in a NOC environment. Primary responsibilities are to address any sendmail, apache, httpd / httpsd, SSL socket errors within any of the web servers online. Provide up to the minute accounting of all web-based traffic during my shift. Supervise other NOC specialists in all areas of web hosting and helpdesk issues. Performed all server hardware and systems maintenance to ensure excellent customer uptime with their servers. Tasked to configure, patch, and install sendmail for over (949) v7.3 Redhat, Suse, Debian Linux and Solaris v9.0 Servers. Maintained and managed the backup solution utilizing the Solaris servers in concert with the Exabyte and DLT systems. Worked closely with a remote support group to handle any immediate customer issues in a timely manner. Well versed in UNIX, Linux, Perl and complete Windows environments. Oct. 1996 – Oct. 2000 U.S Marine Corps N. Carolina / Okinawa Japan Corporal / Switching Chief Planning, installing, troubleshooting, and monitoring all commercial trunks, phone circuits, trunk digital modems through the Central Office Switch; Constructed overhead or buried cable routes for various situations; Must be knowledgeable with cable testing equipment (i.e.) Fireberd, o-scopes, and Fiber Optics testers. Use Cisco 4000 routers, Ethernet applications, Unix, IP applications, ProComm Plus programs, and Promina 400 or 800 systems to send data communications through the Central Office Switch. Education University of Baltimore 2003 – 2007Baltimore, MD Major: Management Information Systems Defense Acquisitions University 2018 – PresentAPG, MD Registered Fundamentals of Acquisitions 101 Certifications May 2014 Cisco CCNA – Routing and SwitchingDulles, VA Cisco ID # CSC- May 2014 Cisco CCNA - Security Dulles, VA Cisco ID # CSC- Sept 2015 Comptia Security+ CE Baltimore, MD Comptia ID# COMP- References are available upon request