JEFFREY JED M. FLORES
Skype ID: Jeff Flores
F. Jaca St. San Agustin Village Tugas Pardo
Cebu City, Cebu, Philippines 6000
I have a year experience as a Customer Service Representative performing outbound calls to
verify dental insurance coverage for US clients. Also, I have completed an intense virtual
assistant bootcamp training and have acquired the skills in email, social media, and calendar
management, internet research, Google docs, forms and sheets, basic knowledge on
Wordpress and photoshop. I assure you that I can perform these tasks professionally.
Trainings/Achievements/Certifications:
Certificate of Attendance in Front Office and Housekeeping Training – ShangriLa’s Mactan Island Resort and Spa
Certificte of Practicum Training – Shangri-La’s Mactan Island Resort and Spa
Apprenticeship-By-Experience Onboard Training – SuperFerry – Aboitiz
Transport System Corp.
Certificate of Training in Oasis Food and Beverage Operation
Certificate of Attendance in Personality Development Symposium
Diploma in Hospitality Management – Australian Qualification Framework
Diploma in Hotel and Restaurant Management
Certificate of Completion J1 Work and Travel Program - POEC Consultancy
Intl. Inc.
Certificate of Completion - La Quinta Inns & Suites
Certificate of Achievement - Canyon Ranch Resort & Spa
Education
Institution Name:
University of San Carlos
Location: P. del Rosario St., Cebu City, Philippines
Institution start date: June 2008
Graduation/Expected graduation date: March 2012
Field of Study: Bachelor of Science in Hotel and Restaurant Management
Institution Name:
Saint Louis School of Mandaue
Location: Maguikay, Mandaue City, Cebu, Philippines
Institution start date: June 2002
Graduation/Expected graduation date: March 2006
Field of Study:
High School
Experience
October 2019 – January 2020
Career China
Global Talent Acquisition Specialist
Screening candidates
Scheduling candidates for video interview
February 2019 – June 2019
Planet DDS
Customer Service Relation Officer
Perform out-bound calls for our clients
August 2018 – November 2018
Xfnite
Image Interpreter
Interpret building designs from the image given
Outline the buildings to its accurate form
May 2016 – February 2019
T-Builders General Construction
Project Supervisor
Monitors construction progress, making sure it is on schedule
Monitors condition of workers
Monitors construction materials
April 2015 – May 2016
Tabora Plumbing Services
Payroll Manager
Prepares the payroll for the workers
Monitors attendance of workers
December 18, 2012 - October 30, 2013
Canyon Ranch Tucson
8600 E. Rockcliff Rd Tucson, Arizona 85750
Busser (Internship)
Server (Internship)
Demo Kitchen Assistant (Internship)
Assist the Demo Chef for the lunch-and-learn.
Perform room service duties.
Seat and serve guests in the Dining Room standards.
March 15, 2011 - June 15, 2011
La Quinta Inns & Suites
23 Cummings St. Somerville MA 02145
Housekeeper (Work & Travel Program)
Turn-over checkout rooms.
Make-up occupied rooms for guest's pleasure.
Attend to the laundry station.
November 2009 – April 2010
Shangri-La’s Mactan Island Resort and Spa
Punta Engaño Road, Lapu-Lapu City, Cebu, Philippines
Food Service Associate (OJT)
Seat and greet guests.
Bus and clean tables for guest use.
Attend to the buffet area in the restaurant.
