Jeffrey Baclangen
(- |-| 36 years old | Imus, Cavite Philippines
Experience
16 years
Education
University of Baguio
Bachelor's, Education (Undergraduate) 2005
Nationality
Filipino
Experience
Jul 2015 – Present
Lead Web Designer & Digital Marketer
Baguio Web Services | Baguio City/National Capital Region
Monthly Salary
PHP 98,000
Taking on Web Development and Digital Marketing projects and campaigns. Doing discovery, framework
design, quality control, testing and launching websites, web apps, and other applications. We also take on
social media campaigns, following growth and growing engagements and impressions. We also integrate
search marketing including google ads, google my business and SEO.
Nov 2013 – Dec 2015
Financial Advisor
Sunlife Financial Philippines | National Capital Region
Monthly Salary
PHP 30,000
Insurance and Investment consultant that helps client with financial planning. Offering various financial
products such as Whole and Term Insurance, Variable Universal Life Insurance and Mutual Funds. We
process applications and proper documentation for underwriting approval. We also give consultancy to
companies (SME to Large Corporations) about Group Insurances, Retirement Packages and Other
Insurance and Investment Linked Product our clients need.
Jan 2011 - July 2012
Voice and Data Services Manager
West Corporation | National Capital Region
PHP 29,000
Monthly Salary
Mainly interacts with Corporate Clients with their Voice and Data projects (Telecom and Data Network
needs) for their company telecommunication needs. We create, track and complete voice (telephony and
800 number allocations, features and trunk line routing) and data (Internet communications via T1 or T45
optic lines) orders. We make sure that the projects are working accordingly as soon as projects have been
completed and turned over. The main communication we use are emails, database system, CMS, SAP,
telephony and/or teleconferences. We also help our clients with their accounting by empowering them to
create changes to their existing systems on their telecom and data usages to create a more attractive and
efficient systems with less expense on their account.
Dec 2007 - Jul 2010
Technical Lead and Data Analyst
247 Customer Inc. | National Capital Region
PHP 36,200
Monthly Salary
I started as an agent, servicing residential customers through phone. Stepped up as floor support after 2
months and got Mentoring Duties after 6 months onwards. We assist technical support representatives in
escalation, and supervisory level jobs, Reporting’s, and Process Management.
Apr 2007 - Nov 2007
Technical Support Representative
Convergys Corporation | National Capital Region
PHP 20,750
Monthly Salary
We troubleshoot residential internet connection lines in the United States through phone support. We
provide solutions for software and hardware problems on their PC’s and Modems/Routers. Web Application
on PHP troubleshooting via FTP or SFTP.
Feb 2006 - Apr 2007
Technical Support Representative
Client Logic Phils. | National Capital Region
PHP 16,000
Monthly Salary
I worked in the MCI telecoms account for 3 months on the floor as Technical Support for Telephony and DSL
Connections. I was transferred to the Dell account when the Account segment was dissolved as an XPS
Technical Support Specialist (Desktop, Laptops, Wireless and Printers).
Education
2005
University of Baguio
Bachelor's/College Degree in Education/Teaching/Training | Philippines
Undergraduate
Skills
Advanced
Process Management and Improvement, Data Analysis/Data Tracking , Computer Hardware and Software
Support, Windows Operating System and Configuration, Customer Management Systems, Advance Sales
Programs, PHP, HTML, CSS, Java Scripts, WordPress CMS, Laravel Framework. Graphic Design Software
such as Adobe Photoshop, Corel and Adobe Limelight. Plugin implementation for WordPress and Package
implementation for Laravel.
Intermediate
Digital Marketing (Search Engine Optimization, Search Engine Marketing and Social Media Marketing),
Database Management (SQL), Server Management (Linux and Ubuntu on Lamp, Xammp or PHP Based
Servers with SSH, Composer, cPanel, Softaculous and more ), Computer Technology (Software and
Hardware Troubleshooting), Life Insurance and Financial Planning,
Languages
Proficiency level: 0 - Poor, 10 - Excellent
Language
English
Filipino
Spoken Written-
About Me
Gender
Male
Address Primary
Lot 8 Block 22 Green Place Homes 1 Malagasang 1-G, Imus, Cavite, 4103, Central Luzon, Philippines
Address Secondary
27 Yangco Road, General Luna, Baguio City, 2600, CAR Northern Luzon
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Jeffrey Baclangen
