Jeffrey Allan A. Bansawan
Arellano St., Barugo, Leyte
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WORK EXPERIENCE
Teleperformance Philippines
Customer Service RepresentativeJuly 2012 – September 2016
Sykes Asia Inc.
Technical Support RepresentativeJune 2010 – July 2012
Responsibilities
Provide excellent customer service by resolving customer’s internet connectivity issues.
Assists agents in resolving customer issues in most efficient manner.
Teletech Philippines
Technical Support Representative March 2010 – May 2010
Responsibilities
Receive incoming calls to resolve customer’s printer issues and provide excellent customer service.
Provide printer needs to client’s customers.
Good Harvest Internet Café
Computer Technician March 2009 – July 2009
Mackbox Internet CaféMarch 2007 – June 2008
Attendant
Techies Nook Internet CafeOctober 2003 – February 2004
Attendant
Responsibilities:
Troubleshoots computer software and hardware
Cashier
Downloads and updates internet related softwares
Installs Games and Softwares
Typing jobs
Computer Reformatting
Graphic Designing and Layouting
EDUCATION
General Santos Doctors Medical School Foundation Incorporated
Bachelor of Science in Nursing
2009
Mindanao State University - College of Education Training Department-
REFERENCE
Available upon request.