Jeffery Richeson

Jeffery Richeson Phone: - | Email:-| LinkedIn: linkedin.com/in/jeffery-santos-richeson-a/ Languages: English | Portuguese | Spanish Enterprise Account Manager | 12+ Years in Global B2B Sales & Client Success | Recruiter Professional Summary Multilingual enterprise account and business development professional with over 12 years of experience driving revenue growth and building long-term client relationships. Proven track record in managing Fortune 100 accounts, securing multimillion-dollar contracts, and leading cross-functional teams across IT, telecommunications, SaaS, cybersecurity, healthcare, banking, and manufacturing. Skilled in consultative selling, strategic account management, and LATAM market expansion. Core Competencies • Enterprise Account Management • B2B Sales Strategy • Client Retention & Growth​ • LATAM Market Expertise • CRM (Salesforce, HubSpot) • Contract Negotiation​ • Multilingual Communication • Cross-Functional Collaboration ​ • Relationship Building • Lead Development • Onboarding and Recruiting Professional Experience Independent – IT & Telecom Consulting |​ Feb 2025 – Present • Partner with IT and global telecommunications firms to deliver tailored connectivity and security solutions for B2B clients.​ • Focus on critical industries and corporate connectivity demands, managing client relationships from prospecting to delivery. Cogent Communications – National Account Manager, B2B Enterprise Sales​ Jan 2024 – Mar 2025 • Built a book of Fortune 500 enterprise accounts, designed and sold customized global network and cybersecurity solutions.​ • Managed full sales cycle: prospecting, high volume cold-calling, design, negotiations, and renewals.​ • Closed up to $250k per client annually. Used AI, ChatGPT, Gemini, Copilot to prospect and engage. • Achieved top 100 club and grew account portfolio by 400% within first year.​ GLG – Gerson Lehrman Group – Account Manager LATAM​ Jul 2022 – Jul 2023 • Led full life-cycle management client research projects for F100 and LATAM clients.​ • Sold high-value engagements and proposals, onboarding new accounts and delivering multi-team projects in a high volume setting. Surpassed engagement and call metrics. ​ • Trained and mentored new hires, several of whom became top performers. • Recruited and fully onboarded new consultants for high profile projects. GLG – Gerson Lehrman Group – Senior Associate LATAM​ Jun 2021 – Jul 2022 • Managed consulting and private equity client projects, connecting them with subject matter experts globally. Surpassed engagement metrics by 110% across 3 quarters. ​ • Developed new training materials and implemented process improvements for metrics tracking. • Recruited, called up to 20 leads daily. GLG – Gerson Lehrman Group – Recruiter​ Feb 2020 – May 2021 • Recruited across LATAM and USA for broad talent pools, placing up to 5 new leads daily.​ • Balanced high-volume and strategic recruiting initiatives under tight deadlines. • Worked in LinkedIn Recruiter, internal platforms, and with referrals for placements. Turnkey Vacation Rentals – Account Manager August 2019 – Feb 2020 • Managed 115+ accounts generating $2.5M+ in revenue.​ • Oversaw onboarding, launch coordination, engagement, and satisfaction management. • Startup environment, later sold to Vacasa in for $618M. Marco Beach Ocean Resort – Assistant Front Office Manager January 2018 – August 2019 • Led 25+ team, implemented new SOPs, labor metrics, and software solutions. Managed all problem resolutions across all operational teams.​ • Managed guest services, valet, front desk, 2018 full renovations, complaints, and budget adherence. Four Seasons Resort – Assistant Front Office Manager July 2015 – January 2018 • Managed multiple front office departments with a focus on luxury service delivery.​ • Coordinated events, resolved issues, and trained team members to meet high service standards. • Solved challenging and high profile client/ guest demands, exceeding expectations. Education Eastern New Mexico University – Bachelor of Business Administration, 2015​ Hankuk University of Foreign Studies (Seoul, South Korea) – Exchange Program, 2014 Achievements • Delta Mu Delta Business Honor Society​ • President, Hospitality Club at Eastern New Mexico University​ • Dean’s Honor List – Spring 2012, Fall 2014