Jeffery D Wagner

15115 elk run rd Chantilly, va 20151 Phone:- Email:- Jeffery Wagner Career Objectives To work with like minded individuals for the betterment of myself, my teammates and the goals of the company we serve. To manage and support an active engaged team that completes the challenges set before them, in an efficient, moral, and just fashion. Background I am a professional information technologist with over thirty years of experience in the IT industry. I have spent the last half a decade working in Logistics leading various teams of employees completing complex on demand goals. My long held vision of enhancing the human experience through the combination of technology and creative thinking. Currently I have held the following technical certifications: MCSE (Microsoft Certified Systems Engineer) MCP+I (Microsoft Certified Professional plus Internet) CNA (Certified Novell Administrator) Compaq StorageWorks Engineer Nortel Technical Sales Rep Various Hardware HP certifications Exabyte Storage Solutions design Certificate Sun Developer Smarts Incharge Administrator Technical Skillbase Security Products Checkpoint Firewall Raptor Firewall Tripwire Detection System (*nix based) Microsoft Security and Routing Server Monitoring Tools MRTG (Multi Router Traffic Grapher) HP OpenView Concord eHealth CA Unicenter Tivoli Smarts Incharge Programming Languages Hyper Text Markup Language (HTML C, C++, Visual C++, Visual Basic, Sax VBS, Perl, PHP, Parrot CGI, ASP, Java, JavaScript, and J++ Shell Scripting (On *nix, and NT) GenSym G2 Development environment Workstation Products Windows 9x, ME, XP Windows 2k, 2003 and NT Workstation IBM OS/2 Warp Windows for workgroups and DOS Mac OS (7 and up) Linux Server Products HPUX, AIX, Solaris Linux (red Hat, Mandrake, SUSE, TurboLinux, OpenLinux, Trinux) FreeBSD, OpenBSD, NetBSD Oracle Server (On NT, and HPUX) Microsoft NT server (3.5, 4.0, 2k, 2k Adv, 2003.) Microsoft Exchange Server (5.0, 5.5, 2000) Microsoft SQL server (6.5, 7) IIS (3.0, 4.0, 5.0) Microsoft Proxy Server, SMS Server Citrix Metaframe, and Winframe servers Novell NetWare (3.12, 4.x, 5.0) Novell Replication Services (ver 1.2) GroupWise (5.2, 5.5) ArcServe IT (Under NetWare and NT) Inoculan IT (Under NetWare and NT) Infrastructure Solutions Extensive Cisco IOS Solutions Intel Switching Solutions Legacy 3com Switching Solutions Nortel Switching Solutions Cabletron Switching Solutions SMDS, Frame Relay, CDPD Fiber, Ethernet, Coaxial Misc. Solutions Compaq StorageWorks Solutions Exabyte Mammoth Storage Solutions Silo Storage Solutions Education School: Online ConsultingDate February 1997 to June 1997 Location: Wilmington, DE Microsoft Courses on NT Server, Server in the Enterprise, Workstation, Exchange, TCP/IP, IIS, and Networking Essentials School: Towson State UniversityDate 1996 to 2000 Location: Towson, MD Major in Physics Instructor at TSU’s indoor rock climbing wall Member of Army ROTC ranger company School: Rising Sun High SchoolDate 1992 to 1996 Location: Rising Sun, MD Studied Electronic Technologies at Cecil County School of Technologies Senior Producer for TNN (Tiger News Network, A daily Student News Show) Elected Reporter for local chapter of VICA (Vocational Industrial Club of America) Work Experience Company: United Parcel Service Date October 2018 to Present Job Title: Package Data Supervisor Location: Chantilly, VA Description: Perform various Supervisor tasks: Lead Multiple work areas, including covering for other management supervisors Slide/Belt 1+ year Lead RMP 3+ years Small sort 6+ months Outbound wall 6+ months Sort aisle/Unload 6+ months Lead training and retention supervisor 2+ years Safety Supervisor 2+ years Dispatch Supervisor 1+ year Numerous special assignments Burtonville support 2+ months Hosted multiple recognition events, numerous on short notice often supporting 300+ employees Met on demand needs for operations management Supported week to week center planning support 3+ years Followed through on injured employee followup and activities 3+ years served as active management representation for Health and Safety committee Managed Technology inventory, including hardware and software support, including active tickets for building and safety needs Company: Windwalker Corporation Date June 2015 to May 2017 Job Title: Director of Information Systems Location: Tysons Corner, VA Description: Perform various Support tasks such as: Design, Implement, and Manage Corporate IT Architecture, along with associated contracts. Pre- and post-award contract support for prime and subcontract agreements Proposal Development Government Compliance Oversight Suggest alternative approaches to mitigate risk Support proposal initiatives to include review of US Government Solicitations to ensure corporate compliance Process and administer contract modifications Identifies and qualify opportunities, in conjunction with business development and senior management Company: Verizon Telecom Date Feb 2007 to March 2015 Job Title: Senior Network Technician Location: Ashburn, VA Description: Perform various Support tasks such as: Perform tier three Network Engineering Support. Maintain and repair in-house server platforms. (HP, Sun, and Microsoft) Maintain and repair network monitoring applications (Smarts Incharge, MRTG, eHealth) Develop custom applications to meet specialty customer, and next gen network surveillance demands Company: LoginSoft Date December 2005 to February 2007 Job Title: Senior Network Technician Location: Chantilly, VA Description: Subcontracted to Verizon to perform various Support tasks such as: Perform tier three Network Engineering Support. Maintain and repair in-house server platforms. (HP, Sun, and Microsoft) Maintain and repair network monitoring applications (Smarts Incharge, MRTG, eHealth) Develop custom applications to meet specialty customer, and next gen network surveillance demands Company: Dynamic Imaging Systems IncDate August 2005 to Dec 2005 Job Title: Senior TechnicianLocation: Marlton, NJ Description: Perform various Support tasks such as: Perform tier three customer support. Design and implement data transformation plans for various upgrades and conversions. Maintain and repair in-house server platforms, Databases, and DB applications. (Microsoft/Sun) Develop custom applications to meet specialty customer demands Company: Info Systems Inc.Date August 2004 to March 2005 Job Title: IT ManagerLocation: Philadelphia, PA Description: Perform various Managerial and Developmental tasks such as: Oversee database migration project, as well as ensure completion of goals and major milestones. Design and implement network security plan, as well as Data recovery plan. Maintain and repair in-house server platforms, Databases, and DB applications. (Microsoft) Maintain client desktop environment capabilities. Develop custom applications to meet specialty customer demands Company: Computer Sciences CorporationDate October 2003 to June 2004 Job Title: Network ManagerLocation: Handford, MD Description: Perform various Managerial and Developmental tasks such as: Manage a team of four network analysts to monitor critical client networks on 24/7 basis Maintain and repair in-house server platforms. ( Sun, and Microsoft) Maintain and repair network monitoring applications (HP OpenView, Concord eHealth) Develop custom applications to meet specialty customer demands Field incoming customer and account team requests. Company: Computer Sciences CorporationDate November 2000 to October 2003 Job Title: Tools DeveloperLocation: Newark, DE Description: Perform various Developmental tasks such as: Maintain and repair in-house server platforms. (HP, Sun, and Microsoft) Maintain and repair network monitoring applications (Smarts Incharge, Concord eHealth) Develop custom applications to meet specialty customer demands Field incoming customer and account team requests. Company: Ameristar Technologies Inc.Date December 1998 to November 2000 Job Title: Network EngineerLocation: New Castle, DE Description: Perform various Network Engineering tasks such as: Setup, Repair, Maintain, and Consult for Novell, Microsoft and Citrix based NOS Setup, Repair, Maintain, and Consult for Infrastructure based solutions Presales Technical Consulting 24 hour support for Microsoft, Novell and Citrix Networks Onsite Support for New Castle County Government Tasks preformed as technical Network Manager for New Castle County Government Maintain and Repair Network and all associated hardware/software Advise IS department on feasibility of technical solutions Field Incoming Network related Problems Assist in management of help desk staff Support technicians in dealing with desktop issues Supervise integration of new technologies into existing network Supervise Data Center environment Provide 24 hour support for New Cast County Networking Environment Automation of Server Related tasks Company: P.C. Supplies.Date July 1996 to December 1998 Job Title: Network EngineerLocation: Newark, DE Description: Perform various Network Engineering tasks such as: Setup, Repair, Maintain, and Consult for Novell, Microsoft and Citrix based NOS Setup, Repair, Maintain, and Consult for Infrastructure based solutions Presales Technical Consulting Support other Network Engineers and Field Technicians Maintain in-house network and all associated hardware/software