JEFFERSON S. VILLALON
Blk1 Lot29b Noel Drive, Noel Homes · -
Email:-
To replace this text with your own, just click it and start typing. Briefly state your career objective, or
summarize what makes you stand out. Use language from the job description as keywords.
EXPERIENCE
MARCH 28, 2021 – UP TO THIS DATE
TECHNICAL SUPPORT REPRESENTATIVE, CONCENTRIX ALABANG
I've been a Technical Support Representative at Concentrix Alabang for more than a year.
I’ve been assisting customers with GoPro cameras. I’m assisting them how to use the camera and
our app. We also do some app and camera troubleshooting, warranty and replacement process
of their cameras, and upselling our cameras and subscription.
EDUCATION
JULY 2021
SENIOR HIGH SCHOOL, UNIVERSITY OF PERPETUAL HELP SYSTEM LAGUNA
My strand PBM is a modified program of a Science, Technology, Engineering and Mathematics
(STEM) strand under the Academic Track. It specialized a Maritime Career, an early knowledge
and survival tactics about life and work at sea.
SKILLS
Have a lot of patience assisting customers and
helping them out with their questions or
concerns.
Stoked assist
Great at explaining technical stuff
Time Management
I always think outside the box for any
uncommon queries and provide them the
best way to resolve their concerns.
ACTIVITIES
Aspiring to obtain a position in a dynamic environment, to handle calls and responsibilities for the
company, respond politely and live to solve the customers' problems and their queries. I will do my very
best to make an impact by doing my job well.