Jeff Cox

• Deployed Microsoft Dynamics AX environments to support Ax project full cycle implementation

• Azure hosting management and support

• Optimized the Azure cost and system sizing to cut down the monthly Azure subscriptions cost

• Managed several Azure & Server related continuous improvement projects

• Supported the SOX compliance company initiative

• Provided Comprehensive Dynamics AX Deployment Support

• Provided 7/24 ERP Support to the Project Team and End users

• Cross trained Team in several areas including environment refresh, code deployment and sysadmin tasks

• Establish framework for ISV apps to support functionality of the Microsoft Dynamics Ax solution

• Established Microsoft Dynamics Ax support model

• Develop baseline process for Sandbox and initial user environments user administration and support

• Implemented change management, code deployment, database refresh, overall system deployment and administration processes

• Field Service Automation web application deployment, code upgrade, support and performance improvement

• Comprehensive Windows, SQL, SSRS, SSAS Server support, deployment, configuration and setup and monitoring, respond to a variety of server related alerts i.e. disk, cpu, memory server down etc. , extensive documentation and cross training provided