Jefanie S Vapor

I’m a versatile and motivated professional with a diverse background in customer service, administrative support, digital marketing, and sales. Over the past few years, I’ve built a skill set that allows me to communicate effectively, stay organized, and deliver excellent results—whether in person or virtually.

I have 2–3 years of experience as a Customer Service Representative in the retail, telecommunications, and banking industries, where I developed strong communication, active listening, and problem-solving skills. I learned how to remain calm under pressure, handle high call volumes, and ensure customer satisfaction across a range of inquiries and issues.

I also spent 3 months in Technical Support, assisting customers with troubleshooting and product-related concerns. This role helped me strengthen my patience, clarity in communication, and ability to explain technical details in a simple, customer-friendly way.

In addition, I worked as an Office Clerk, where I supported day-to-day operations with clerical tasks such as data entry, filing, and scheduling. It gave me a strong foundation in time management, organization, and multitasking.

One of the highlights of my career was working for a year at AXA Life Insurance as a Financial Advisor. This role taught me how to identify client needs, present life insurance and investment solutions, and build lasting relationships based on trust and professionalism. I became skilled in prospecting, lead nurturing, and conducting one-on-one consultations—experience that directly translates to sales, appointment setting, and client-facing roles.

For the past 5 years, I’ve also been working as a Social Media Manager, where I created content, managed online communities, and helped businesses grow their digital presence. I’ve developed skills in SEO, brand engagement, content strategy, and lead generation through platforms like Facebook and Instagram, as well as tools like Canva and basic analytics.

I’m now seeking a full-time, long-term opportunity where I can bring all these skills together. Whether as a Virtual Assistant, Appointment Setter, Chat Support Agent, or SEO Specialist, I’m ready to contribute to a dynamic team. I’m available to work 8 hours a day, Monday to Friday, and I’m flexible with time zones (Eastern, Central, or Pacific).

I’m a quick learner, detail-oriented, and passionate about delivering top-notch service in every role I take on.nt.