Jeetendra Singh

JEETENDRA SINGH Seasoned professional with expertise in digital transformation, cloud migration, and data-driven solutions. Proven track record in scaling high-performing teams, optimizing engineering workflows, and delivering innovative AI/cloud-based platforms to drive business growth and operational excellence. E-Mail:-| Mobile: - | LinkedIn: jeetendra-singh | Place: Bangalore, India PROFILE SUMMARY Director-level Technology Leader with 20 years of global experience in software engineering, product development, and data-driven solutions. Proven track record of delivering innovation, scalability, and operational excellence while aligning IT strategy with business goals to drive digital transformation and long-term value. Consistently focused on data domain throughout the career—spanning data consulting, cleansing, ETL, engineering, platforms, analysis, governance, and regulatory compliance (e.g., CCPA)—with a proven track record of building intelligent, insight-driven systems that empower decision-making and fuel customer engagement. Provided strategic leadership across the following initiatives: o o o o o o o Scaled engineering teams from 5 to 60+ at Epsilon, fostering a culture of innovation, ownership, and collaboration across geographies. Architected and led multi-million-dollar digital transformation programs, delivering robust technology roadmaps that accelerated agility and market differentiation. Designed modern, scalable data ecosystems leveraging Python, Kafka, Spark, Airflow, DBT, AWS, and Generative AI—enabling real-time analytics, intelligent automation, and operational efficiency. Set up Centers of Excellence (CoEs) in UI/UX, Java, QA and DevOps, championing agile maturity and engineering best practices across the organization. Pioneered cloud migration and data product strategies that supported regulatory compliance, unlocked new revenue streams, and deepened customer insights. Led global, cross-functional teams of engineers, managers and data professionals in high-growth, fast-paced environments— building cohesive, high-performance teams that delivered at scale. Drove Agile and DevOps maturity by embedding CI/CD pipelines, automation frameworks, and agile methodologies—boosting team productivity by 30% and accelerating time-to-market by 20%. Drove the technology future of the enterprise by leading the development and advocacy of standards, principles, and architectures for key technology platforms and cross-product initiatives. People Leader, who has successfully led and motivated teams, engineering managers and leaders in cross-cultural environment towards growth and success in the organization; created a clear & compelling view of future through coaching and execution. CORE COMPETENCIES Strategic Leadership Digital Transformation AI/ML-Driven Data Solutions Cloud Migration (AWS, EMR, S3, RDS) Data Engineering & Architecture Cross-functional Stakeholder Collaboration Agile & DevOps Practices Product Development & Innovation Decision-Making & Problem-Solving Business Growth & Partnerships Change Management ETL/ELT Pipeline Development SOFT SKILLS Progressive Leader Effective Communicator Change Agent Problem-solver Executor EDUCATION Bachelor of Engineering (Honors) in Computer Science from Anand Engineering College, Dr. Bhim Rao Ambedkar University – Agra, India Aug 1999 – Sep 2003 NOTABLE ACCOMPLISHMENTS Country Head Award: Honored for exemplary leadership, strategic foresight, and a sustained track record of driving high-impact initiatives that align with organizational goals and vision. Innovation Champion: Recognized for pioneering transformative ideas and fostering a culture of innovation that enhanced operational agility and business value across functions. On the Spot Award: Commended for agile decision-making and delivering mission-critical outcomes under tight timelines, demonstrating reliability in high-stakes environments. You Have Earned It Award: Acknowledged for unwavering commitment to excellence, consistently delivering outcomes that elevate team performance and stakeholder confidence. Learning Catalyst: Recognized for creating cross-functional knowledge ecosystems, championing capability-building initiatives, and mentoring talent to unlock their full potential. Yellow Belt Certification – Lean Six Sigma: Validated expertise in process optimization and continuous improvement, driving efficiencies through structured problem-solving frameworks. WORK EXPERIENCE Epsilon India Data and Digital Technology Solutions LLP, Bangalore Aug’16 - Present Director, Development Jul’21 – Present: Leading Data Practice Business Unit with in Epsilon India. Acting as the primary liaison between engineering teams and executive leadership, ensuring alignment with business outcomes. Driving ongoing improvements in the engineering workflow, ensuring seamless collaboration across departments. Leading strategic planning sessions to continuously align engineering projects with evolving business goals. Monitoring performance metrics and optimizing operational processes to consistently enhance team efficiency and output. Formulating and executing strategic initiatives focused on fostering long-term organizational growth. Spearheading the delivery of advanced data-driven solutions from India, serving a global client base. Providing leadership development to managers and teams, cultivating a culture of high performance and accountability. Directing stakeholder engagement efforts and managing large, cross-functional teams of approximately 60 members. Handling critical customer escalations by designing and implementing timely, impactful technical resolutions. Establishing and scaling high-performing teams from inception, driving talent acquisition and operational excellence. Identifying new opportunities for growth and playing a pivotal role in expanding the organization’s service and product portfolios. Assessing and recommending modern tools and technology stacks to enhance innovation and operational efficiency. Leading engineering proof-of-concepts to transition legacy on-premises systems to scalable, cloud-native architectures on AWS. Highlights: Managed 10+ large-scale, mission-critical projects with consistent on-time delivery. Increased client satisfaction by 30% through innovative solutions across global markets. Expanded team size by 1000%, recruiting top-tier talent and strengthening capabilities. Spearheaded migration of 5+ legacy systems to AWS, cutting operational costs by 40%. Senior Development Manager, Jul’18 – Jul’21: Directed cross-functional development and QA teams to ensure the successful execution of key projects. Oversaw the complete lifecycle of projects supporting ABACUS and Compiled business lines, ensuring timely and successful delivery. Led the design and development of Data Privacy Platform (DPP) to ensure compliance with California Consumer Privacy Act (CCPA). Partnered with managers, developers, QA teams, and key stakeholders to deliver high-impact technological solutions. Assessed emerging technologies and provided strategic build-vs-buy decisions to support scalable and innovative solutions. Regularly updated executive leadership on project status, identified risks, and presented trade-off analyses to facilitate informed decision-making. Successfully scaled engineering teams from 5 to 60 professionals while maintaining exceptional employee retention rates. Led talent acquisition and development strategies, driving end-to-end hiring processes, leadership development, and performance management to build a high-performing culture. Focused on cultivating internal leadership talent, promoting from within, and sustaining long-term organizational success through leadership development initiatives. Development Manager, Aug’16 – Jul’18: Led the Big Data Analytics team at Epsilon India, building the foundational core data assets for the company. Owned and curated Epsilon’s Data Assets (AMF, TSP, SV, etc.), consolidating them into the unified DISCOVER platform to streamline data access and management. Analyzed large, complex datasets from diverse sources, utilizing big data technologies like Hadoop, Spark, Python, and StreamSets to identify hidden patterns, correlations, market trends, and generate actionable customer insights. Developed and optimized ODI workflows and load plans, ensuring the seamless processing of Epsilon Data Assets and facilitating high-volume, recurring data loads with accuracy and timeliness. Architected scalable and high-performance Oracle RDBMS solutions for backend processing, ensuring data integrity, reliability, and robust performance for critical business applications. Designed and implemented multiple Oracle APEX applications, driving operational efficiency and empowering teams with custom solutions for workflow management, reporting, and data insights. Enforced secure coding practices (including encryption, access control, and audit logging) to safeguard sensitive data, ensuring compliance and promoting industry-leading standards in code quality, automated testing, and CI/CD processes. Led the end-to-end delivery of cross-functional projects, ensuring timely and high-quality releases while cultivating a culture of accountability, ownership, and innovation within the team. Project Lead | Aris Global Software Pvt. Ltd. Mar’15 – Aug’16 Developed and maintained agHub, integrating ARISg data to enable advanced safety analytics and enhance reporting capabilities. Built a comprehensive ad-hoc reporting platform, delivering actionable insights from healthcare and safety data to end-users for informed decision-making. Engineered a fully automated and universal integration layer, ensuring seamless connectivity with any customer source system, independent of the technology stack. Streamlined data flow across all system layers, from source systems to staging and agIDMP, ensuring accurate and efficient data movement and transformation. Facilitated end-to-end data submissions from internal systems to regulatory bodies, ensuring compliance with industry standards and meeting reporting obligations. Managed complex customer escalations, ensuring timely resolution and upholding high levels of client satisfaction. Principle Application Engineer | Oracle India Pvt. Ltd. Dec’11 – Mar’15 Spearheaded the design and execution of robust ETL workflows within the Oracle Enterprise Healthcare Analytics framework. Conceptualized and built critical product functionalities, ensuring strategic alignment with overarching business goals. Partnered with Product Management teams to interpret requirements and deliver effective, scalable technical implementations. Architected and delivered a comprehensive product suite encompassing data integration, ETL pipelines, data warehousing and reporting capabilities. Enhanced data modeling practices by establishing relationships among dimensions, bridge tables, and fact tables to bolster analytical capabilities. Engineered ETL mappings to support Slowly Changing Dimensions (SCD), Change Data Capture (CDC), and incremental data load mechanisms for efficient processing. Diagnosed and resolved complex technical issues, including performance lags and systemic inefficiencies, ensuring high system availability and performance. Technical Lead | Ness Technologies India Pvt. Ltd. Apr’11 – Dec’11 Conducted in-depth analysis of data granularity and established comprehensive business rules, resulting in precise data mapping documentation to guide ETL development. Oversaw data quality trends and proactively maintained mapping consistency across Staging, Operational Data Store (ODS), and Data Mart environments. Deployed a robust set of pre-defined ETL transformations encompassing data validation checks and standard format conversions aligned with industry practices. Engineered reusable mappings and workflows to support multiple study protocols, significantly enhancing development scalability and standardization. Built advanced ETL mappings utilizing key transformations such as Update Strategy, Lookup, Stored Procedure, Router, Filter, Sequence Generator, Joiner, Aggregate, and Expression to meet complex data processing requirements. Developed and implemented standardized reusable transformations and mapplets to streamline logic and expedite future ETL development efforts. Senior Software Engineer | Fidelity Investments India Pvt. Ltd. Apr’05 – Apr’11 Migrated and integrated client data (employee records, benefit plans, payroll) into Fidelity’s DBCS system with zero disruption. Built Informatica mappings and workflows to execute programming data corrections, automating the identification and correction of recurring data issues. Managed end-to-end ETL processes in Informatica, including source/target creation, workflow setup, testing, and quality assurance. Processed Data Service Requests (DSRs) for production-level data corrections, adhering to compliance standards. Worked extensively with SQL/T-SQL (Oracle/Sybase) and Informatica PowerCenter tools. Specialized in configuration and scripting, ensuring accurate and efficient handling of large-scale data corrections and migrations. TECHNICAL SKILLS & TOOLS Database & Data Warehousing: Oracle, Sybase, SQL Server, Hive, HiveQL, SQL, Informatica PowerCenter, Oracle Data Integrator (ODI), Talend, IBM DataStage, StreamSets Big Data & Distributed Systems: Hadoop, HDFS, Spark, Kafka Data Visualization & Reporting: OBIEE, BI Publisher, Tableau Programming & Scripting: Java, Python, Shell Scripting, UNIX (Linux) Data Orchestration & Workflow Management: Apache Airflow, StackStorm, DBT (Data Build Tool) Cloud & DevOps: AWS (EC2, S3, RDS, EMR), Git, Bitbucket, SVN, CI/CD Practices, DevOps Enablement, Release Management Project & Process Management: Agile, Scrum, Kanban, Atlassian Suite, Jira, Confluence Productivity Tools: MS Office INDUSTRY EXPERTISE Marketing/Advertising/Analytics - AdTech/MarTech Health Care and Life Sciences Financial Services/Retirement Services Data Platforms/Data Engineering/Data Analytics Data Consulting/Data Governance/Data Compliance