I am Jedalyn Adia, and I've been working in the BPO industry for 3 years. I've worked as a customer service representative for a food delivery account and during my stay here i have handled both inbound and outbound calls. I've also worked as a content moderator for a social media platform, and my account here are more focused on moderating video advertisement of products and the products itself. I know that i dont have the most impressive experience, however, i know that i have gained the skills necessary for a fast paced environment especially adaptability. I have learned to be more professional and empathetic. I am dedicated for the career growth that i have set for myself and will be responsible once hired. I believe that success doesnt always come from people with extensive experiences but a person with determination for achieving his own goals can contribute so much to the success of a business.