Jeannette Haddad-
Furn El Chebback, Lebanon
PERSONAL STATEMENT
A talented and professional assistant, currently exploring a new opportunity and a development to my professional career. Having
dedicated my last years of experience as a personal assistant in office administration have enabled me to hone my skills as an
organized, responsible Multitasker who thrives in a busy, yet dynamic environment. I am valued for my attention to details, for loyalty
and resourcefulness. I would relish the opportunity to build upon this experience in a new, challenging role.
CORE COMPETENCIES
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Leadership
Flexibility
Teamwork
Critical thinking
Results-Driven
Attention to Detail
Proactive Thinking
Time Management
Customer-Oriented
Problem Solving Ability
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Loyalty
Initiative
Integrity
Aesthetic
Creativity
Adaptability
Decisiveness
Perseverance
Analytical Skills
Diagnostic Information Gathering
WORK EXPERIENCE
ER Admission Assistant & Assistant to ER supervisor: July 2019 - October 2020
LAU Medical Center-Rizk; Zahar Street, Beirut, Achrafieh - Beirut
Mastered work on SAP ERP System from the first week at ER and replaced my colleagues during their Annual Leave.
Managed ER Cash transactions. Reproduced and created many internal forms(Layout) for a better department image.
Prepared and wrote ER Minutes of meetings. Reported bugs and problems to SAP team. Prepared and submitted Statement
of account for all ER insurance by boosting the filing system by 50% to deliver on time. Created in-House reports like daily
ER audit report, Monthly ER insurance receivables, etc... Won 3rd prize by participating in the competition of “Creating poster
for International Patient Safety”.
Admitting Clerk: November 2018 - April 2019
St. Joseph Medical Center; Boulevard Alfred Naccache Face Hotel Dieu, Achrafieh - Beirut
Grasped the work as of the first day, delivered an effective and excellent patient centered care.
PA to Operations Manager and Coordinator: February 2017 - May 2017
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Chip sal (Subsidiary of Choueiry Group); Media Center Building, 1 Flr, Achrafieh - Beirut
Completed an accumulated work in less than two weeks; controlled the technicians activities and followed up on their
technical reports. Strove the completion of work and enforced compliance with the duration of overtime and its limitations.
Organized payments and reduced expenses by using in-house reports.
Accountant & Collector: May 2016 - November 2016
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Park West Distribution sarl; Santa Maria Building, 2 Flr, Jal El Dib - Metn
Standardized company rules by fixing payment’s rate, sale’s rebates and by reducing waste. Organized customers list by
requiring a legal backup supported to the suggested billing form. Tabulated company chart of account by adjusting, creating
new accounts.
Freelance Graphic Designer: Since 2008 - Present
Web Content Editor for Anazahra Al Khalij at 2 Pure Sarl; New Jdeideh, Beirut / Dubai (2010 - 2011)
Mastered work from the early days, started staff training from the second week of joining the project.
PA to Finance Director & Junior Accountant: September 2007 - December 2015
Remco Sal; Sofil Center, Charles Malek Avenue, St.Nicolas Street Bloc “C”, Achrafieh - Beirut
Achieved self-directed goals and professional advancement due to the encouragement of the Managers. Invested skills by
conducting projects research and executing numerous designs for the benefit of the family and the companies (Boulos
Group Nigeria).
Floor Manager: 2004 - 2006
Wooden Bakery (Food Link Sarl); Baabda Main Road
Aligned Staff with the company’s strategic and improved their skills by training them of the company’s products. Achieved
a high level of customer satisfaction by handling and solving problems.
Cashier: 2003 - 2004
Spinneys; Achrafieh, Mar Mitr Street
Assistant Director and Shop Manager: 2002 - 2003
Wooden Bakery (Achkar Trading and Industry Est.); Furn El Chebback, Tohouita Main Road
Enabled the Owner to focus on high priority strategic issues by handling employee’s and floor’s management (Screening,
Recruiting, Training, POS Implementation, Inventory, Purchasing Orders, Cash and End of Day).
Hostess and Promoter: 1999 - 2002
A.N League; Bauchrieh, St. Jean Center - Metn
Boosted sales by offering information in an attractive way. Chosen to be one of the elite in Company’s CD presentation.
SKILLS
Microsoft Office (Outlook - Word - Excel - PowerPoint) – Dolphin / EDM – HProCom (Time Management Software) – SAP ERP System
– Adobe (Photoshop - Illustrator) – People365
EDUCATION
B.S. Business Administration
2011 - 2014
La Sagesse University (ULS) – Furn El Chebback
LT2, Graphic Design and Advertising Arts 2008 - 2009 (Top of the Class)
I.T.I.S – Dekwaneh
CERTIFICATES
PMD Pro: Project Management
Wellness and Resilience for Frontline Workers & Managers
AI For Everyone
Healthcare IT Support Specialization
2020
v The Critical Role of IT Support Staff in Healthcare
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Health Information Technology Fundamentals
Technical Support Fundamentals
The Fundamentals of Digital Marketing
Sabre Air Reservation & Pricing
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Humanitarian Leadership Academy I Kaya
Humanitarian Leadership Academy I Kaya
deeplearning.ai I Coursera
The Johns Hopkins University School of Medicine I Coursera
v Operations and Patient Safety for Healthcare IT Staff
v Healthcare Data Security, Privacy and Compliance
Google I Coursera
Google Digital Garage
Sabre Airline Solutions
LANGUAGES
Arabic – French – English:(Read, Written, Spoken)
AWARDS
3rd Place, Best Poster for International Patient Safety, at " Health & Safety Awareness Fair" LAU Medical Center - Rizk Hospital 2019
1st Place, Best Project “Solidarity Theme”, at “Echanges Internationaux Francophones au Liban”, Collège du Musée 1998 - 1999
VOLUNTEER EXPERIENCE
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First Aid Volunteer at Lebanese Red Cross 2006 – 2008
Faith and Light – Community of Our Lady of Donations 1988 – 1999
Marian Youth movement – (JM)
HOBBIES
Travel – Photography – Draw – Puzzles – Cook – Walk
REFERENCES
Upon request
