Jeanne Rachel Resma

JEANNE RACHEL RESMA CUSTOMER SERVICE REPRESENTATIVE PROFESSIONAL EXPERIENCE I handle obligations like managing, sending emails, and coordinating as a professional to keep the job organized. -- WORK EXPERIENCE San Agustin Valley Homes, Cagayan de Oro City, Philippines Royal Cargo Inc. | Customer Service Representative March 2022 - Present Coordinating with clients/subcons by relaying information via phone call/sms/email as soon as the info is received. Documenting emails or records from clients and other SKILLS Email management Customer relations Schedule management Strategic planning bookings. Monitoring status of every transaction. Receptionist / Office Staff | Limketkai Sons Inc. March 2020 - March 2022 Catering clients' needs and inquiries. Assisting clients in navigating through the office. Sort and distribute correspondence as soon as possible. Sorting out files for easy reference. LANGUAGES EDUCATION English Xavier University Ateneo de Cagayan | 2019 Filipino Bachelor of Arts in International Studies