Jeanne Pauline Floriano

JEANNE PAULINE SITUBAL FLORIANO Block 10 Lot 21 Xavier St. Cuesta Verde, Antipolo City Contact Number:- /- Email:-A highly versatile candidate who is trained to work in a dynamic professional environment; willing to learn and grow with a company who can give career opportunities, thus providing enthusiasm and disciplined hard work in return. PERSONAL INFORMATION Date of Birth: January 15, 1995 Age: 24 Civil Status: Single Height: 5’3” Weight: 125 lbs. Religion: Catholic Language Spoken: English and Filipino EDUCATION Tertiary: Colegio de San Juan de Letran 151 Muralla St., Intramuros, Manila Bachelor of Arts in Broadcasting- ICCT Colleges Sumulong Ext. St. Brgy. San Roque, Antipolo Bachelor of Arts in Communication 2011 Secondary: Southridge Private High School San Roque, Antipolo City- Primary: Juan Sumulong Elementary School Antipolo City- WORK EXPERIENCE Email Support Specialist -) Telus International Philippines Develop strong customer relationships and responsible to resolve queries of the customers through e-mail Eligible to answer Tier 1 and Tier 2 queries Completed training for Tier 2 Queue Completed training for Cross Support Queue Executive Secretary of the President (2017-Present) STI Education Services, Inc. Act as the point of contact among employees, executives, and external parties Answers phone calls and emails providing necessary replies Screens fax messages as well Arrange Meetings Reserves meeting/conference room Sends invite to concerned employees Arrange Travel and Accommodation Coordinates travel arrangements and maintain well-kept travel records of the President Prepare Financial Forms Prepares liquidation reports and other basic financial forms. Keeps track on the status of each Monitor and Validates Documents Checks every document received, makes sure that each is signed Log with complete details, and return to the respective department Photocopies reports/documents for future reference Uses MS Office (Word, Excel, Access) Budget Monitoring Assist with budget preparation Keep an eye on all the budget transactions Managing Material Ensures timely and accurate pick-up and delivery of an important office document Manage Memberships and Subscriptions Manages renewing memberships to various business forums, institution, etc.; renews subscription to publications as well STI ESG, Inc- I hereby certify that the above information is true and correct to the best of my knowledge and belief. Jeanne Pauline S. Floriano