Jeanne Marie Landingin
Pangasinan, PH 2429 | - |-
ADMINISTRATIVE ASSISTANT VA
Dependable Administrative Assistant | Virtual Support Specialist | Tech-Savvy
Highly adaptable Administrative Assistant VA with strong ability to learn new tools quickly, manage
multiple priorities, and deliver accurate, high-quality results under strict deadlines. Skilled in
administrative support, inbox and calendar management, and digital organization, with a track record of
improving workflows and supporting smooth business operations.
CORE SKILLS
● Data Entry Accuracy
● Strong Attention to Detail
● Google Workspace Mastery
● Professional Communication
● Email & Calendar Management
● Microsoft Office Suite Proficiency
● Highly Adaptable & Quick Learner
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Tech-Savvy
Time Management
Basic Editing Skills
Chat Support Experience
Remote Team Collaboration
Customer Service Excellence
Video Conferencing Proficient
EDUCATION
Bachelor’s Degree, 2020
University of Baguio | Baguio City, PH
TOOLS PROFICIENCY
● Google Workspace
● Microsoft Office
● GMeet
● Zoom
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Calendly
Clockify
CapCut
Canva
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Adobe Acrobat
Grammarly
DeepSeek
ChatGPT
EXPERIENCES
Virtual Assistant
01/2025-08/2025
Warm Bridge Support Services
Remote (Texas, US)
• Created and tailored professional resumes and cover letters using AI tools and editing skills to
effectively highlight client skills and experience.
• Conducted targeted job searches by researching and identifying roles aligned with client
qualifications, ensuring efficient and relevant applications.
• Organized and maintained client files, managed inboxes and calendars, and oversaw scheduling to
keep workflows structured and communication timely.
• Collaborated with remote team members to coordinate projects, track progress, and implement
strategies that improved client outcomes and service delivery.
Remittance Clerk
05/2022-08/2024
Sheng V.L. Bills Payment and Remittance Center
Mapandan, PH
• Processed high volumes of financial transactions accurately and efficiently, ensuring secure and
timely fund transfers for clients.
• Maintained well-organized transaction records to improve tracking, reduce discrepancies, and
meet compliance requirements.
• Responded to customer inquiries and resolved transaction-related issues via in-person, phone, and
Facebook chat support, strengthening client trust.
• Used Microsoft Office and Google Workspace to prepare financial reports, organize
documentation, and streamline operational workflows.
On-the-job Trainee
02/2019-06/2019
Forest House Bistro & Cafe
Baguio City, PH
• Delivered attentive and professional customer service by efficiently managing guest requests and
ensuring an enjoyable dining experience.
• Took and processed accurate food and beverage orders, accommodating special dietary requests
to meet guest expectations.
• Assisted in preparing and arranging dining areas to maintain an inviting atmosphere and smooth
service operations.
• Handled cash and card transactions accurately while maintaining a friendly and professional
approach to payment processing.
On-the-job Trainee
06/2017-07/2017
Le Chef at The Manor
Baguio City, PH
• Welcomed guests and provided personalized menu recommendations, enhancing the overall
dining experience.
• Coordinated with kitchen and service staff to ensure accurate and timely delivery of meals,
maintaining high service standards.
• Managed multiple tables simultaneously, anticipating guest needs and ensuring consistent
attention throughout service.
• Maintained cleanliness, organization, and presentation standards in the dining area to support a
refined and welcoming atmosphere.
CERTIFICATES
● The Artificial Intelligence for Communities Workshop | July 2025
● EF SET Certificate (C1 Advanced English Proficiency) | Dec 2024
● Google Ads for Beginners | Jan 2025
● Typing Speed: 45+ WPM
REFERENCES
Available upon request
