Jeanne Bernice Q. Boon
Home Address:
44 Alfred St. Kingsville Executive Village, Antipolo City, Philippines
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EXECUTIVE SUMMARY
Has a total of 12 years of experience in Information Technology, more specifically in Applications
Development, highly proficient on areas related to programming and technical documentation and has an
edge in giving technical training. Was also able to work on developing concepts for new or enhancing ICT
Products and Services and has 4 years work experience in product development and management and
business analysis connected to IT products and/or services.
WORK EXPERIENCE
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Senior Online Product Specialist, Get Qualified Solutions, Inc. / Get Qualified Australia,Inc.
Ayala Avenue, Makati City, Philippines, November 17, 2016 – March 15, 2017
Major Responsibilities:
• Owned and lead the product development life cycle of one of the key Platforms of the
company including ideation, research, insights, defining business goals, target user
journeys, wireframes, release plans, timelines, requirements definition and gathering,
data analysis, testing, validation, and iteration plans.
• Conduct user studies and define major persona journeys in order to identify user pain
points and suggest features to ensure best user experience.
• Draws wireframes for sharing with stakeholders and the development team. Created
interactive prototypes and be able to walk the team through the proposed
enhancements.
• Organize and schedule the product’s enhancements and iterations using a clear Product
Roadmap.
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Technology Specialist, PLDT Inc.
dela Rosa Street Makati City, Philippines, May 1, 2015 – November 17, 2016
Major Responsibilities:
• Acts as the program administrator for client trainings
• Researches and presents new courses/topics for training topics to the managers for
approval
• Analyzes and manages the internal web application development requirements
• Interacts with clients to entice them to avail the program
• Document all program activities and manages the program website
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Product Development Specialist, PLDT Co.,
dela Rosa Street Makati City, Philippines, January 16, 2012 – May 1, 2015
Major Responsibilities:
• Analyse new technology and create concept paper for presentation to the management
• Create documentation regarding the products and services to be offered to the
Enterprise Market
• Develop demo web applications
• Assess mobile applications for creation/upload
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Applications Developer II, ePLDT, Inc.,
Ayala Avenue cor. Makati Avenue, Makati City, Philippines, June 16, 2008 – January 15, 2012
Major Responsibilities:
• Do system analysis for the assigned projects
• Part of the team of application developers who develop applications for the client’s needs
• Creates and checks technical documentations for the applications finished
• Supports project managers to meet the client’s demands
• Gives technical training to clients
• Efficiently and effectively meet deadlines
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Software Programmer in .Net, Medtrix Global Solutions, Inc.,
Rufino Street cor. Ayala Avenue, Makati City, Philippines September 2006 – June 2008
Major Responsibilities:
• Designs corporate website
• Develop internal applications
• Provides technical support to external and internal clients
• Create technical documents for applications developed
• Communicate with the clients regarding their concerns about the marketed product
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C# Programmer, SSIP, Inc.,
Paseo de Roxas, Makati City, Philippines February 2006 – August 2006
Major Responsibilities:
• Part of the developers who create .net web applications
• Efficiently and effectively meet deadlines
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System Specialist, Summersault, Inc.,
Valero cor. Rufino Streets, Makati City, Philippines August 2005 – February 2006
Major Responsibilities:
• Maintain existing applications
• Analyzes software requirements and meets with clients for further software gathering
• Develop applications according to the client’s requirements
• Provide technical support to internal and external clients
• Efficiently and effectively meet deadlines
• Create technical documents
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Technical Support, Electronic Commerce Payments, Inc.,
Eastwood City, Libis, Quezon City Philippines April 2005 – August 2005
Major Responsibilities:
• Provide technical support services to external clients 24/7
• Create and maintain internal applications for Technical Support team
PERSONAL INFORMATION
Date of Birth
Place of Birth
Nationality
Civil Status
Sex
Height
Weight
Home Address
Languages
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July 18, 1984
Quezon CIty
Filipino
Married
Female
5’ 1”
63 kg
44 Alfred St. Kingsville Executive Village, Antipolo City
English, Filipino (Tagalog), French (Beginner), Dutch (Beginner)
EDUCATION BACKGROUND
2009 – 2012
2001 – 2005
Master in Business Administration
Ateneo de Manila University Graduate School of Business
Rockwell, Makati City, Philippines
Thesis: Enhancing PLDT’s Customer Service Experience
Bachelor of Science in Information Technology
Polytechnic University of the Philippines
Sta. Mesa, Manila, Philippines
Thesis: Billing and Payment System for an automobile repair shop
