Jeanette Luganio

JEANETTE LUGANIO VIRTUAL ASSISTANT | SOCIAL MEDIA MANAGER| GRAPHIC DESIGNER PERSONAL PROFILE CONTACT Extremely motivated to constantly develop my skills and grow professionally. I am confident in my ability to come up with interesting ideas for your business' growth. Magupising Dujali Davao del Norte, Philippines With my experience working with remote clients. I have seen and identified on how can I provide quality service to them. /jeanette.luganio WORK EDUCATION onlinejobs.ph Freelance Virtual Assistant - - EXPERIENCE AUGUST 16, 2015 - JUNE 01, 2017 University of Southeastern Philippines Bachelor in Science in Information Technology, 2017 Answered inbound and outbound calls Update customers' profile Process customers' request IBEX Global Philippines Customer Service Representative JUNE 21, 2017- MARCH 05, 2018 Answered inbound and outbound calls Update customers' profile Process customers' request TOOLS I CAN USE PERSONAL PROFILE OFFICE TOOLS: VIRTUAL ASSISTANCE SKILLS: Google Docs Google Sheets Google Slides Google Calendar Microsoft Word Microsoft Excel Microsoft Powerpoint Dropbox Google Drive GRAPHIC DESIGN TOOLS: Adobe Photoshop Canva SOCIAL MEDIA TOOLS: Later.com Facebook Scheduler PROJECT MANAGEMENT Asana Trello WEB DESIGN Wordpress Kajabi VIDEO EDITING TOOLS Sony Vegas Adobe Premiere Proshow Camtasia MESSAGING TOOLS Skype WhatsApp Messenger Data Entry Transcription Internet Research Making Reports Email Management Calendar Management File Management Customer Service (Chat and Email Support) PDF Conversion, Splitting and Merging SOCIAL MEDIA MARKETING AND MANAGEMENT Setup Social Media(Facebook, Instagram, Pinterest) Manage and Update Social Media Account Facebook Ads Posting and Scheduling Facebook contents Uploading Youtube videos Graphics Design Designing Logo, Banners, Icons, Headers Designing Infographics Designing website mockups Video Editing