Jean Reyes

Jean O. Reyes #1-O Road 7, 1st West Crame, San Juan City  Mobile No:-  Email Address:-Looking to leverage my knowledge and experience into a new role. PROFESSIONAL EXPERIENCES: May 1, 2020 to Present Logistics Manager MetroMart Technologies, Inc. #4984 P. Guanzon Street, Poblacion, Makati City Managers and oversees the Dispatch Team Ensures that On-Time Deliveries SLA is within SLA Manages and plans the overall assignment of job orders to the runners and shoppers Manages the Mapping and Geo-Fencing of the areas covered per merchant Collaborates with other Departments to ensure positive Customer Experience is achieved February 1, 2016 to Feb 15, 2020 Operation Supervisor Zoom Celero Courier Inc. #365 P. Guevarra St. cor Maude St., Brgy. Addition Hills, San Juan City Manages the performance of the Fleet team Supervises everyday working of department operating process Manages and plans the loading of vans, setting up delivery and pick p routes Responsible for overseeing the outbound shipments Ensures service levels are maintained and customer satisfaction achieved Monitors of beyond SLA item/parcels May 11, 2015 – January 2016 Customer Service Specialist Quick-E Parcel & Services Brgy. Poblacion, Makati City Manages incoming calls Identifies and assesses customers’ needs to achieve satisfaction Builds sustainable relationships through open and interactive communication Takes the extra mile to engage customers Assigns pick-up assignments to Fleet Ensures that all pick-ups are properly assigned to all couriers Performs pick-up confirmation to all couriers May 11, 2013 – January 2014 Trainee Secretary / Marketing ACCESS Computer College St. Francis Building, 3 St. Francis, Cubao, Quezon City Prepares and distributes papers and documents for meeting. Answers the phone queries. Manages files/folders and compile record. Conducts Career Talk Implements marketing and advertising campaigns. EDUCATIONAL ATTAINMENT: 2011 to 2015 Major Course - ACCESS Computer College BS in Business Administration Major in Marketing Management 2007 to 2011 - Manuel S. Enverga Institute Foundation Incorporated Secondary education PERSONAL SKILLS: • • • • Computer literate (MS Word, Excel, PowerPoint) Well-motivated, fast learner and organized. Analytical, result oriented, flexible. Values honesty and responsibility in doing work. PERSONAL DATA: Date of Birth Place of Birth Age Sex Civil Status Religion Nationality CHARACTER REFERENCES: • Available upon request. : : : : : : : July 06, 1994 San Antonio, Quezon 26 Female Single Roman Catholic Filipino