Jean Ramirez

` JEAN R. RAMIREZ- |-| Strathfield, New South Wales | https://www.linkedin.com/in/jean-r-ramirez/ Full Stack Developer | Software Engineer | Quality Assurance Tester | Business Analyst | Project Management CAREER HIGHLIGHTS Website development: Over 13 years of experience in developing websites using languages such as C#, C++, PHP, and VB, leveraging my expertise in front-end and back-end development to deliver high-quality solutions. Mobile development: Extensive experience of 11 years in mobile development, specializing in Android (Kotlin, Native Java, Angular, Ionic) and iOS (Objective C), creating feature-rich and user-friendly mobile applications. Quality Assurance: A proven track record of 13 years in manual testing, ensuring the reliability and usability of websites and mobile applications, while utilizing meticulous attention to detail and a thorough understanding of testing methodologies. Business Analysis: Demonstrated fundamental understanding in business analysis over 8 years, identifying and defining requirements, conducting thorough analysis, and providing valuable insights to drive effective decision-making and project success. Project Management: 6 years of experience in managing projects, overseeing project lifecycles, and ensuring timely delivery of high-quality solutions, while effectively managing resources and stakeholders. SOFTWARE EXPERIENCE Operating Systems Software Development Programming Languages: API Services Frameworks: Databases: Tools: Macintosh, Microsoft Windows, Linux, iOS and Android Kotlin, C#, Java, Objective C, HTML, Javascript, Typescript, CSS, VBA, Visual Basic 6, C++ and PHP. REST and SOAP Vue.js, Bootstrap, ASP.NET, ASP.NET CORE, Ionic, and Angular SQL Server, MySQL, and MS Access. Jira, Microsoft Visual Studio, Android Studio, Visual Studio Code, Eclipse, MySQL Workbench, Microsoft SQL Server, and Xcode EMPLOYMENT HISTORY FULL STACK DEVELOPER (Service Provider) at Airport Terminal Management Inc., Los Angeles, California July 7, 2020 – Present (Remote) • Develop and test software to meet clients' needs. • Compiling and assessing user feedback to improve • Implementing solutions using the technical stack software performance • Observing user feedback to recommend improvements to • Develop upgrades for existing applications. existing software • Monitor quality and performance of applications through • Developing technical documentation to guide future testing and maintenance. software development projects • Document all work for future reference. • Formulate efficient database retrieval systems • Producing efficient code based on requirements • Frequently run upgrades on systems • Testing and deploying programs and applications • Troubleshooting, debugging, maintaining and improving • Utilize information from code libraries to ease and expedite the coding process. existing software Environment: HTML, Javascript, Bootstrap, CSS, C#, ASP.NET Core MVC, REST, MySQL, Kotlin, Azure, Microsoft Visual Studio, Android Studio, MySQL Workbench, Android, and Windows 10. SENIOR BACK END SOFTWARE ENGINEER at Diversify Offshore Staffing Solutions(Flight Centre Travel Group Jetmax Division), Queensland, Australia October 18, 2021 - March 1, 2023 (Remote) • Refining problems and requirements • Writing and maintaining program code to meet system requirements, system designs and technical • Identifying potential solutions and their suitability specifications. • Implementing solutions using our current technical • Identifying and evaluating inefficiencies and stack(C#, ASP.NET, REST, SQL, Azure, Vue.js, Jira, and recommending optimal business practices, and system Microsoft Visual Studio) functionality and behavior. • Participate in the peer-review and approval process • Utilize analytical skills to verify and document • Assist with internal system support as required requirements, create task outlines and user stories, and • Provide advice and mentorship to other members of the generate sequence diagrams and flowcharts. team • Communicate with stakeholders for analyzing and • Participate in meetings in Australian business hours improving business processes. (AEST UTC +10) • Conducted a comprehensive analysis of the Customer • Consulting, analysing and evaluating the data for Care system, and created documentation detailing reporting. potential areas for improvement. • Testing, debugging, diagnosing and correcting errors in byojet.com and auntbetty.com.au website. Environment: C#, ASP.NET Core MVC, REST, SQL, Azure, Vue.js, Jira, Microsoft Visual Studio, and Windows 10. ASSISTANT MANAGER(Software Engineering) at MobilityOne, Philippines and Malaysia January 2, 2013 – November 30, 2019(Hybrid) • Monitor project and report in to the client and • Providing technical Assistance, support and training to MobilityOne Malaysia. client’s staff • Propose and recommend solution to ease project • Test system for errors and compliance to the technical implementation. requirements. • Handles deployment of the Point of Sales system on • Identify the source of reported issue and inform the the client site. client’s staff or developer concern. • Coordinate client request and issues to MobilityOne • Develop and modify web applications. Malaysia • Develop and modify mobile applications. • Defining and documenting client’s requirements. • Creation, modification and optimization of SQL • Prepare process documentation and provide procedures. knowledge transfer to client’s staff. Environment: HTML, Javascript, Typescript, CSS, C#, ASP.NET MVC, Java, VBA, Ionic, .Net, Angular, SQL Server, REST Microsoft Visual Studio, Android Studio, Visual Studio Code, Eclipse, Microsoft SQL Server, Android, Windows 7 and Windows 10. SENIOR SOFTWARE ENGINEER at Accenture, Phillippines July 19, 2010 – December 21, 2012(Onsite) • Software development VB.net, ASP.net and iOS • Software testing • Software documentation • Handles enhancement as requested by the client. • Ensure the Article Package created by the Mobile Conversion Hub will be displayed in Accenture Outlook Journal Application • Modify the application to fix the production issues specially from iOS updates. Environment: HTML, Javascript, CSS, Microsoft SQL Server,.NET(ASP/VB), SOAP, Objective-C, Xcode, VBA, Macintosh, iOS and Microsoft Windows. FACULTY MEMBER(Instructor III) at Systems Technology Institute College, Philippines June 1, 2009 - March 31, 2010(Onsite) • Full teaching load of at least 24 units per semester • Checking of homework and examination, student • Non-teaching activities such as research work, advising and consultation, committee work and participation in school activities. graduate studies, participation in seminars and training, preparation of lectures and library work. SOFTWARE ENGINEER at Symphony Consulting, Philippines July 2, 2007 - January 30, 2009(Onsite) • Designing and coding in Microsoft Visual C++, PHP, • Design and create databases, develop stored HTML, CSS, AJAX, and Javascript, procedures, functions, optimize database queries, and • Perform testing, debug and resolve software defects ensure data integrity and security. • Documenting software functionality, specifications, and and issues. user manuals. Environment: Microsoft Visual C++, PHP, HTML, CSS, AJAX, Javascript, and Windows. EDUCATIONAL BACKGROUND Advance Diploma of Information Technology(ongoing), Abbey College Australia Master of Science in Computer Science(unfinished degree), University of the Philippines World Education Services (WES) Canada assessment (Sept. 26, 2018): One year graduate study Bachelor of Science in Computer Science, STI College World Education Services (WES) Canada assessment (Sept. 26, 2018): Two years diploma study Australian Computer Society (ACS) Australia assessment (July 3, 2019): AQF Diploma with a Major in computing ICT ASSESSMENT Software Engineer (July 3, 2019) – Australian Computer Society