JEAN S. PULIDO
About Me
Professional Summary
Highly organized and results-driven professional with solid experience in
administrative and financial support. Skilled in virtual assistance, document control,
customer service, and financial data management. Proficient in CRM tools, SAP,
warehouse systems, skip tracing, and data entry. Known for improving workflows,
keeping accurate records, and providing excellent support in fast-paced settings.
Completed advanced training focused on service quality and client satisfaction.
Education
AB Psychology
University of Perpetual Help
System of Laguna
Skills
Financial Data Management
Professional Experience
Virtual Administrative Assistant (Freelance/Remote) 2021 – Present
Maintained accurate records for accounts payable, receivable, payroll, and daily
transactions.
Prepared detailed financial and administrative reports for client and management
use.
Performed data entry, skip tracing, and research across various county websites.
Handled client communications via email and text, ensuring timely and
professional responses.
Managed CRM system updates and maintained data accuracy for effective client
tracking.
Completed advanced training focused on improving efficiency and customer
satisfaction.
Payroll and Reconciliation
Virtual Assistance
Document Archiving & Filing
Data Entry & Skip Tracing
CRM System Management
Email & Text Communication
Schedule Coordination
Customer Service
Report Preparation
Microsoft Office Suite & Google Workspace
Research via County & Government Websites
Professional Development
Advanced Virtual Assistant Training Program
Completed
Focused on enhancing client support,
administrative efficiency, and digital tools
proficiency.
Documentation & Administrative Staff
First Pioneer Distribution Inc. (Unilab Pharma) | 2018 – 2021
Developed and implemented an efficient archiving and document storage system
to support compliance and improve document retrieval.
Managed and updated delivery records using SAP and Warehouse Management
Systems (WMS), enhancing accuracy and real-time tracking.
Utilized SAP and WMS to streamline warehouse processes and improve data
quality.
Maintained well-organized filing systems, ensuring audit readiness and easy
access to critical documentation.
Sales Associate
Retail Industry (SM City Santa, Rosa) | 2006 – 2017
Delivered exceptional customer service, increasing satisfaction and customer
loyalty.
Created attractive merchandising displays that boosted product visibility and
sales.
Resolved customer concerns promptly, ensuring a positive shopping experience.
Collected and analyzed sales data to help inform store strategy and performance
reviews.
