Jean Paul Carretas

Greetings! My name is Jean Paul and if you're looking for a virtual assistant or a customer service representative then you are looking at the right person. I have worked with several clients as a virtual assistant and have handled different administrative task such as lead generation, managed emails, data entry, order fulfillment, managed backend of an online store and other usual admin task. And as for customer support I have a worked as a customer service representative for a total of 7 years. Main tasks would be handling inbound and outbound calls, provide email support, managed complains from frustrated customers.

If you hire me I promise to deliver a very satisfactory performance. I'm always open to learn new skills as it will also benefit me in the future. I am dedicated, optimistic, hard working and will provide full commitment to my client and my job.

Looking forward to work with you and your team.

Skill highlights:
-Managed online store through Shopify Admin
-Order Fulfillment
-Email support
-Excellent phone and email etiquette
-Live Chat and Phone Support Representative
-Zendesk Customer Service Specialist
-Customer Service Specialist
-Ticket, Chat, Phone, Social Support Agent