Jean Michelle Aquino Gonzalez

Jean Michelle A. Gonzalez, Lpt, MBA PERSONAL DETAILS Address: 92 Circumferential rd. Potrero Malabon, Metro Manila Mobile No:: - E-Mail:- EDUCATION Ph.D. in Management2016 - 2017 Major in Human Capital Management and Labor Relation San Sebastian College Recto, Manila 6 units Master of Arts in Education2005 - 2009 University of the Philippines Diliman , Quezon City 45 units ( academic requirements ) Certificate in Professional Education (CPE )2004 - 2005 University of the Philippines Diliman, Quezon City 12 units Master in Business Administration1998 - 2000 Northeastern College Santiago City, Isabela Bachelor of Science in Business Administration- Major in Management University of La Salette Santiago City, Isabela WORK EXPERIENCES __________________________________________________________________ Banking Consultant – customer service representative Concentrix UP Ayala Technohub September 2018-present -review documents for credit card and personal loan application -process and approved application -answer questions and assist bank staff on their day to day operation -check on the status of customers existing loans - assist customers with replacing lost or stolen credit or debit cards -assist with address changes -review and explain account charges Freelance Recruitment Consultant Addforce Human Consultancy groupApril 2016 - April 2017 sourcing executive and mid- level applicants for Accenture Freelance Recruitment Consultant Phil. Execqsearch May 2014 – May 2015 sourcing , interview, and evaluate applicants Dean College of Business Administration AMA Computer Learning Center ( ACLC College )June 2011 – March 2012 interview transferees for admission to college coordinate with administration in formulating marketing / admission plan to help expand community responsible for approving faculty hiring, overseeing budget, fundraising, setting academic rules and policies, developing academic programs and performing other administrative functions Standard Distribution Information System Encoder Laicom Sales and Promotion Batal, Santiago City September 2002 – September 2003 manual invoice entry filing of manual invoice inventory of Unilever products Data Encoder Machine Operator ( DEMO 1 ) City Engineering Office Rizal, Santiago City June 1998 – June 2001 performing various activities like planning and scheduling meetings, appointments, organizing and maintaining paper works type correspondence, reports and other documents and to maintain office ties organizing the office ordering office supplies and run the office smoothly to greet and assist the visitors, answers phones and direct him to the concerned department to renew contract of employees and compute payroll and benefits of employees prepare annual budget Part-time Sales consultant / Area Manager Platinums Plans Inc. Santiago Branch / PSEC Pasig May 1997 – December 2004 Area Manager Metrobank Axa December 2014-December 2017 interview and evaluate applicants train new group account executive review and revised marketing strategy maintaining and increasing sales of our company’s products reaching the targets and goals set for your area servicing the needs of our existing customers setting sales targets for individual representatives and team as a whole allocating areas to sales representatives monitoring my teams performance and motivating them to reach tatrgets compiling and analyzing sales figures collecting customer feedbacks and market research Keeping u to date with products and competitors Career Service Professional 82.43 Career Service Sub-professional 83.94 CHARACTER REFERENCES Dr. Dennis Sandoval Professor-Ateneo De Manila Univ- Dr. Mercedes Adorio Professor – University of the Philippines Diliman