JEAN
HERBOLARIO
Administrative Assistant
ABOUT
CONTACT-
Jean is an enthusiastic and reliable individual with over 7 years of providing
professional, efficient, and high-quality services to individual and group businesses.
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Creates and revises systems and procedures by analyzing operating practices,
Bacolod City,
recordkeeping systems, forms control, office layout, and budgetary and personnel
Philippines
requirements; implementing changes.
CORE COMPETENCIES
EDUCATION
BACHELOR OF SCIENCE:
INFORMATION
TECHNOLOGY
2006
AMA Computer College
Appointment Coordination and
Professional Behavior and Attitude
Planning
Task, Time and Project Management
Manager Support
Teamwork and Collaboration
Managing Office Technology
Office Organization and Workspace
Meeting Preparation and
Image
Implementation
Office Communication
Problem Solving
Bacolod Campus
EXPERIENCE
SKILLS
Technology
Communication
Organizational
Written Expression
Time Management
Problem-Solving
Planning
Research
SOCIAL
fb.me/jhinherbs
E-COMMERCE STORE MANAGER / TEAM LEAD
Hobbies Unleashed | January 2017 - November 2017
Develop an online business strategy in collaboration with product and marketing
managers.
Ensure that the site is easy to use and navigate and that it includes all the functions
that visitors need to select, order and pay for products.
Lead and motivate team
Customer Handling (Escalations) -- Email and Call Handling, Live Chat
Understand and analyze sales figures
EXECUTIVE ASSISTANT - SEO SPECIALIST
Pathcutters Philippines| April 2014 - December 2016
Conduct searches such as evaluating competitor websites to incorporate best
practice and create marketing strategy to ensure optimal results
Develop title tag, description of meta tags and highlighted and added relevant links
to site
JEAN
HERBOLARIO
Administrative Assistant
EXPERIENCE
CONTACT-
Developed and implemented interactive marketing strategies
Prepared website evaluations and marketing proposals that attracted new business
-
Managed social media campaigns and day-to-day activities, including scheduling
regular updates, engaging in dialogue and answering questions when necessary
Bacolod City,
Philippines
TECHNICAL SUPPORT REPRESENTATIVE
Bigpond Telstra| May 2010 - July 2013
EDUCATION
BACHELOR OF SCIENCE:
INFORMATION
TECHNOLOGY
2010
• Working with customers to identify computer problems and advising on the solution
• Logging and keeping records of customer/employee queries
• Analysing call logs so you can spot common trends and underlying problems
• Updating self-help documents so customers/employees can try to fix problems
themselves
• Working with field engineers to visit customers/employees if the problem is more
serious
AMA Computer College
Bacolod Campus
SKILLS
Technology
Communication
Organizational
Written Expression
Time Management
Problem-Solving
Planning
Research
SOCIAL
fb.me/jhinherbs
• Testing and fixing faulty equipment
