Jean Claire Q. Bacungco

JEAN CLAIRE Q. BACUNGCO Virtual Assistant Professional - - www.advancedstaffingpartners. com Camanchiles, Matanao, Davao del Sur Philippines 8003 EDUCATION ABOUT ME BS in Information Technology I am a diligent and competent customer care support and sales specialist with more than 7 years of experience in the BPO industry and about 4 years as a Virtual Assistant Professional. I have experiences managing high-pressure situations and my problem-solving skills earned me top spots as a top tier employee. I aspire to provide exceptional service to each unique stakeholder across your organization. Southern Philippines Agri-Business and Marine and Aquatic School of Technology- Secondary Education Nazareth High School- Primary Education Camanchiles Elementary School- SKILLS Administrative Work Customer Service Accounts Payable Billing and Payments Specialist CINC Management Maintenance Workorders LANGUAGES ENGLISH TAGALOG BISAYA WORK EXPERIENCE- Executive Assistant CAMCO l Carson City, NV I am a remote personal assistant to the CEO and I take care of incoming calls from billing inquiries to HOA relevant questions, responding to emails and provides customer service to homeowners of the HOA’s we manage. We have more or less 20 HOA’s managed across Nevada and about 2 of them in California. Later on, I took accounting work like paying bills and posting them to our system. I also schedule maintenance and repair work orders from them. Sales Associate/QA/Leads and Systems Manager Rich Realty Investments l Alabama, USA - I had several positions filled in for this company as during the time I was hired, it is still growing. I mainly focus on calling property owners who might be interested in selling their homes furnished or unfurnished. I also make fair offers to the homeowners base on the average offers around the area. After seeing some potential, I was promoted as a Quality Analyst to monitor, assess their skills to be more efficient in the production. While doing that I also manage our systems and data. Sales and Junior Maintenance Specialist Onrent Philippinesl Davao City 2019 - 2020 I worked as a Sales Specialist making outbound calls to property owners to manage their rented homes mainly in the Bay Area, Orange County up to Las Vegas. Later on, after a few months I was promoted as a Junior Maintenance Specialist. I take care of all the concerns from the owner down to the tenant for repairs making their homes habitable and up to code. I also coordinate with our vendors to tenants and notifying the owner/s in scheduling the repairs. REFERENCES Shelly Gingras Mary Sunshine Lactoaen Phone:- Phone: LG5 Properties/ CEO Email :- Virtual Assistant Professional Email : - -