JEAN B.
LAVISORES
Freelance Computer Helpdesk Support
ABOUT
CONTACT-
I am 34 yrs old, very enthusiastic about working in fast paced environment with the
ability to think quickly and successfully. My commitment is to provide excellent
(-
support using latest social media tools and technologies with high quality of work.
http://www.freelancecompu
PROFESSIONAL SKILLS
tersupport.wordpress.com/
Blk 8, Lot 19 Rosedale Subd.
Lead Generation
Technical Skills
Kawit, Cavite, Philippines
Social Media Management & Marketing
Basic Troubleshooting
Website Design & Development
Basic Networking
Marketing
System Administration
Problem-Solving Skills
Training Skills
Time Management Skills
Photo Editing
Project Management Skills
Web Design
EDUCATION
BACHELOR OF SCIENCE IN
COMPUTER SCIENCE
2003
EXPERIENCE
Asian Development
Foundation College
Tacloban City, Philippines
PERSONAL SKILLS
Good Communication
Multi-tasking
Highly Organized
Versatile Team Player
Adaptable to Changes
Dedicated and Hardworking
SOCIAL
VIRTUAL APPOINTMENT SETTER & E-MAIL OUTREACH
Tax Twerk | September 2017
Daily job involves using of LinkedIn account for prospecting clients, sending
emails/messages using templates provided, Add leads using Skrapp application, Check
email inbox for email marketing replies, Adding leads in Infusionsoft for CRM
database.
SYSTEM ANALYST / PROGRAMMER / HELPDESK SUPPORT
Philippine Phosphate Fertilizer Corporation | May 2006 - Present
Provide technical assistance and support for incoming queries and issues related to
computer systems, software, and hardware through phone or email request.
Diagnose and resolve end users issues by asking questions to determine the nature
of problem and guiding users through step-by-step solutions in a user-friendly and
professional manner.
Installing, configuring, and troubleshooting issues related to OS and basic office
FreelanceComputerSupport
application, access to internet, local network connectivity, and other computer
peripherals.
@freelancecomputersupport
Maintain and support for Financial, Payroll, Inventory, Manufacturing software
from local and foreign vendors. (ERIC 4.1, ERIC 5.2, ARIES Gold Version, and SAP
@freeHelpdeskSup
Business One)
Create, Develop, and Deploy in-house program and customized reports not
jean-lavisores-8231b4145
included in ERP using MS Access, MS Visual Studio.net, MS SQL Connection,
Infomaker, Print Layout Design, and Crsytal Report.
