Jea Reva L. Azores

Jea Reva L. Azores

$5.50/hr
Customer Service Representative and Virtual Assistant
Reply rate:
20.0%
Availability:
Full-time (40 hrs/wk)
Age:
31 years old
Location:
Dumaguete, 7, Philippines
Experience:
4 years
JEA REVA L. AZORES Looc, Dumaguete City, Philippines ·-- I am passionate in helping others, self-improvement, growth and learning. PERSONAL INFORMATION AGE: 28 YEARS OLD STATUS: SINGLE ADDRESS: LOOC, DUMAGUETE CITY, NEGROS ORIENTAL, PHILIPPINES BIRTHDAY: MARCH 16, 1994 RELIGION: LATTER-DAY SAINT WORK EXPERIENCE APRIL 2013 – MAY 2013 CUSTOMER SERVICE REPRESENTATIVE, SPI GLOBAL I worked as a phone support specialist for a seasonal sales account and did inbound and outbound calls. JUNE 2015 – SEPTEMBER 2015 CUSTOMER SERVICE REPRESENTATIVE, QUALFON PHILIPPINES, INC. I worked as a phone support specialist for an American cellular company and did inbound calls to sell and troubleshoot cellular phones and assist customer complaints. JANUARY 2016 – JANUARY 2019 ESL TUTOR, WE’LL ENGLISH ACADEMY DUMAGUETE I teach regular and business English to Asian and European people especially Japanese. JANUARY 2019 – DECEMBER 2022 FREELANCE SOCIAL MEDIA MANAGER, 3TEC LEARNING DUMAGUETE I create different visuals and contents for my previous employer’s daily posts on Facebook and Instagram. I also manage the comments, inbox and insights section to evaluate the effectiveness of my campaigns. JULY 2019 – APRIL 2020 CHAT AND EMAIL REPRESENTATIVE, ECE CONSULTING GROUPS, INC. I worked as a chat and email support specialist for an American money-lending app. MAY 2020 – OCTOBER 2020 VIRTUAL ASSISTANT, FUNKY CHIMP I worked as a virtual assistant and customer support for an e-commerce company, doing both email and chat support work along with managing the company’s Facebook page. NOVEMBER 2020 – MAY 2021 CHAT AND EMAIL REPRESENTATIVE, ECE CONSULTING GROUPS, INC. I worked as a chat and email support specialist for an American freight forwarding service. AUGUST 2021 – MARCH 2022 VIRTUAL ASSISTANT, CHRISTINE SAMSON MUSIC ACADEMY I worked as a virtual assistant and customer service support for a vocal academy based in Hong Kong. MARCH 2022 – DECEMBER 2022 VIRTUAL ASSISTANT, CLICK MAIDS, INC. I worked as a virtual assistant for a house cleaning service based in Alberta, Canada. DECEMBER 2022 – JANUARY 2023 REAL ESTATE SALES REPRESENTATIVE, MIRACULOUS INVESTMENTS, LLC I worked short-term as a real estate sales representative for an American company. EDUCATION JUNE 2000 - APRIL 2006 ELEMENTARY, AMADOR DAGUDAG MEMORIAL ELEMENTARY SCHOOL JUNE 2006 - JUNE 2010 HIGH SCHOOL, NEGROS ORIENTAL HIGH SCHOOL JUNE 2016 – SEPTEMBER 2018 COLLEGE, NEGROS ORIENTAL STATE UNIVERSITY SKILLS - Has good written and communication English skills - Knowledgeable with computer technology - Easy to be taught/trained - Patient 2 ACTIVITIES I love doing outdoor activities such as climbing mountains, swimming and reading books. I also became a church missionary where I learned better ways of teaching and communicating to different people. 3
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