Jazzent Lee Lumalang

I’ve Been part of BPO industry for over 3 years in total. I have worked for Comcast as a customer account executive specialized in billing and for T-Mobile as a senior agent handling billing, retention, collections and a little bit of troubleshooting.

I am an enthusiastic, reliable and hardworking individual who has over 3 years of experience giving professional, efficient and high-quality customer service to two call center companies. I am skilled in communicating with clients over the phone and email. I have experience with customer service and am eager to attend all trainings and learn to use any tools that get the job done. I am well versed in the English language and a workhorse in terms of customer satisfaction, leadership, and discipline. I am also self-reliant, very keen to details, a great team player and can easily find ways to motivate myself and my co-workers.