I've been in BPO industry since 2012. I possess 5 years of experience as a Virtual assistant and enjoy the variety of work the job brings each day. I started my career working with different clients in different niche of businesses as Virtual Assistant, Customer Service Support, Social Media Marketer, SEO Specialist, Writer and Ebay Marketer. I try my hardest to work with each client, providing the best services at the best prices.
Highlights of my experience include:
1. Virtual Assistance - It covers Web Research, Data Entry, Writing, Customer Service, Competitor Research, Content Management, Email Campaign, Photo Editing and Administrative tasks.
2. SEO - Link building, web 2.0, local citations, google adwords, content marketing and other white hat strategies.
3. Social Media Marketing - Managing social media accounts such as Facebook, Twitter, Linked.in, Pinterest, Instagram and Google+, Scheduling posts through Hootsuite, Managing likes and followers, Facebook Ads, and using social media management tools such as buffer, socialOomph, bit.ly
4. Ebay / Amazon Marketing - Creating listings, managing client's accounts, monitoring and analyzing sales and competitor research.
5. Email Marketing - Creating email marketing campaign, newsletters and managing client's inbox.
6. Customer Service - Managing customer queries using Freshdesk, Freshcaller and Zendesk.