JAYVIE JAMES MADRID
ACCOUNT MANAGER
CONTACT
--Cagayan de Oro, Philippines
https://myprofile.ph/jayviej
amesmadrid
EDUCATION
2014 - 2018
TAGOLOAN COMMUNITY
COLLEGE
Bachelor of Science in
Information Technology
SKILLS
Amazon FBA reimbursement
Amazon PPC
Data Entry & reporting
Team leadership
Customer Service
Problem Solving &
Organization
Remote Tasks Management
LANGUAGES
English (Intermediate)
Tagalog (Fluent)
PROFILE
Motivated and detail-oriented professional with experience in Amazon FBA
reimbursement, team leadership, operations coordination, and sales
support. Proficient in handling data, managing inventory, and
communicating with international clients. Eager to contribute to a dynamic
team in a Data Entry or Amazon Virtual Assistant role.
WORK EXPERIENCE
SellerInvestigators - Evotech Software soulution Inc.
MARCH 2023 – APRIL 2025
Recovery specialist - Team Leader
Managed a team focused on Amazon FBA reimbursement claims.
Oversaw case processing, monitored inventory reports, and resolved
discrepancies.
Coordinated with clients and internal teams in the Philippines, China,
and USA.
Tasks included filing cases for missing, lost, or damaged items and
following up on reimbursements.
Remotasks PH EGM
March 2021 – March 2023
Freelancer Tasker
Completed remote data entry, categorization, and quality control
tasks.
Gained experience working in a flexible, deadline-driven online
environment.
Ace Hardware Inc. PH
April 2018 – February 2020
Sales Assistant
Managed inventory, restocked merchandise, and handled customer
inquiries.
Assisted in visual merchandising and organized product displays.
REFERENCE
Vincent D. Seno III-Account Manager
Turkish Supply Chain Logistics.
