Jayvee T. Duño

I am a highly efficient professional with 7 years of expertise in complex content management and customer service, now transitioning into a Virtual Assistant role. During my tenure at Open Access BPO, I managed high volume content for a web platform. Developed excellent attention to detail, maintaing 99% Quality Assurance Scores while making critical decision making regarding sensitive data and brand integrity. My dedication to high-quality standards in fast-paced environments earned me the Top Performing Agent award for two consecutive quarters in 2023.

What I can offer as someone transitioning into an unkown role:

• Administrative Support: Expert in managing complex digital workflows and high-level organizational systems.

• Technical Proficiency: Professional background in IT with strong cross-platform navigation skills.

• Quality Excellence: Consistently delivering error-free results under high-pressure conditions.

• Communication: Fluent in English and Filipino with a focus on professional ethics and team collaboration.

I am a self-motivated professional commited to continuous growth, providing reliable support, efficiency and clear communication.