I do have 5 years of BPO experience as a Customer Service Representative providing the BEST Customer Experience.
I am a dedicated person who believes in honesty and good working relations.
I generally help agencies and business owners do administrative tasks to enjoy the things they love to do.
What I can do:
Phone, email, and chat customer service
Keywords research
Mail chimp support
Social Media Management (Facebook) for both personal and business pages
Web research and data entry tasks utilizing google docs
Posting and proofreading blog articles via WordPress and utilizing Canva to adjust the images.
I can also discuss some other relevant work that has benefited businesses similar to yours.
I used to work with two colossal Business Process Outsourcing (BPO) here in the Philippines as a Customer Support, and I am trained to provide the most delightful customer experience. I also used to be a virtual assistant in a Real State firm.
In my previous working years, I have finished many successful projects with 100% customer satisfaction. What makes me better than others is my punctuality and honesty. I would never accept a job proposal until I’m confident of making it successful.
I am a self-starter, dependable and result-oriented person. I can do whatever asked of me. Whether it is something I have experience with or something that I need to educate myself on, it will get done.
I can do several tasks simultaneously. I am persistent but patient towards one goal - providing quality support to customers.
I am easy to work with and very professional. I am available anytime and can work any time of the day as needed.
I'm confident that I can take up any project and do it with complete dedication. I value trust, honesty, and professionalism, but most of all, client satisfaction is my top priority, and I always believe that all projects deserve excellence. You are guaranteed that I will do my best to bring the best quality output.
I do not have any educational degree in this, but I have vast experience in this sector of job, and my successful work history is proof of my ability.
I'm very much confident of our succession together as I am punctual and creative. I look forward to hearing from you soon. Thank you.