Jayson Rey E. Magallosa

JAYSON REY E. MAGALLOSA Payroll Specialist About Me Seasoned Payroll Specialist with over 10 years of extensive experience in managing end-toend payroll processing for clients in the US, Australia, and the Philippines. Expertise in developing and optimizing process documentation, implementing automation solutions, and creating detailed high-level process flows. Certified Payroll Professional (CPP) by the American Payroll Association since 2013, demonstrating a commitment to excellence and compliance in payroll management. - Jaysonreymagallosa@gmail, com Prk. Mainuswagon, Roxas St. Brgy. Benitez, Banga South Cotabato 9511 Certification Certified Payroll Professional US, AU and PH Payroll and Tax Regulation Expert Experience Tax Goddess Business Services, P.C Payroll Specialist - US Payroll Home-based July 2023 - To present Administer Payroll Processing: Accurately process bi-weekly, semimonthly, monthly, quarterly and annual payroll for small business enterprises across multiple states, ensuring compliance with federal, state, and local tax regulations. Compliance and Reporting: Prepare and file payroll tax returns, W-2s, and other compliance documents. Ensure adherence to all relevant labor laws and maintain up-to-date knowledge of changes in payroll regulations. Process amendment forms such as 941-X, 940 Amendment, W-2c, and W-3c, ensuring accurate correction of payroll tax filings and compliance with IRS guidelines. Employee Records Management: Maintain and update employee payroll records, including earnings, deductions, benefits, and tax withholdings. Manage direct deposits, wage garnishments, and payroll adjustments. Audit and Reconciliation: Conduct regular payroll audits to ensure accuracy and integrity of payroll data. Reconcile payroll accounts and resolve discrepancies in a timely manner. Customer Service: Provide exceptional service to employees by addressing payroll-related inquiries and resolving issues promptly. Educate employees on payroll processes and policies. Process Improvement: Identify opportunities for process improvements and implement best practices to enhance payroll efficiency and accuracy. Develop and document payroll procedures and guidelines. Confidentiality and Security: Maintain strict confidentiality of payroll information and ensure that all payroll data is securely stored and handled in compliance with data protection regulations. Training and Development: Train new payroll staff on systems and procedures. Provide ongoing support and guidance to team members, fostering a collaborative and knowledgeable team environment. Project Management: Lead payroll-related projects such as system upgrades, implementation of new payroll policies, and special compensation programs. Ensure timely and successful project completion. Data Analysis and Reporting: Generate and analyze payroll reports to provide insights on labor costs, overtime, and other payroll-related metrics. Present findings to management to support decision-making Third-Party Coordination: Liaise with external vendors, such as benefits providers and payroll tax authorities, to resolve issues and ensure accurate processing of payroll-related transactions. Contact state and federal agencies for business registration for payroll withholding accounts. Manage the setup and maintenance of these accounts to ensure compliance with tax regulations.. Timekeeping Systems Management: Oversee the maintenance and accuracy of timekeeping systems, ensuring employees' hours are recorded correctly and addressing any discrepancies promptly. Year-End Processing: Manage year-end payroll processes, including the preparation and distribution of W-2 forms, annual bonuses, and reconciliation of year-end payroll accounts. Expertise and Tools Payroll Software: SAP and Oracle Systems Sunfish Payroll Patriot Software Gusto Payroll QBO Payroll Paychex ADP TaxBandits Tax1099 TaxExpress QBO TSheets EFTPS Batch Provider Sofitware Microsoft Platforms: Word Excel PowerPoint Microsoft Publisher Outlook OneDrive Microsoft Visio Google Tools: Google Forms Google Analytics Google Calendar Gmail Google Contacts Google Drive Google Sheets Google Gemini Google Chrome National Anti-Poverty Commission Region 12 Assistant Regional Focal Person October 2021 - September 2022 Biotech Farms, Inc. HR Supervisor July 2020 - October 2021 Office of the Municipal Accountant - Banga, South Cotabato Administrative Aide I April 2029 - July 2020 HCX Technology Partners, Inc. Payroll Lead - Philippine Payroll April 2016 - January 2019 Collaborative Transition Management: Partnered with the Implementations team to facilitate a seamless transition of the MDC Payroll process from HMI to Sunfish Payroll. Team Leadership: Supervised and mentored a team of three payroll personnel, ensuring their alignment with process standards and goals. Process Documentation and Optimization: Spearheaded the development of comprehensive process flows, desktop procedures, and job aids to guide the team in accurate payroll processing. Checklist Formulation: Created detailed checklists to ensure adherence to payroll and validation steps, enhancing consistency and accuracy. Root Cause Analysis and Issue Management: Prepared Root Cause Analysis (RCA) reports and collaborated with management to address people-related issues. Documented and updated issues/RCA in the tool until closure, ensuring timely resolution per phase. Risk Mitigation and Process Improvement: Initiated process reviews to identify risks and implement solutions, enhancing process reliability and reducing potential errors. Reporting and Operational Review: Prepared reports and actively participated in regular team meetings and operational reviews to track progress and address concerns. Performance Management: Conducted performance appraisals at the 3rd and 5th months, as well as mid-year and annual reviews for probationary and regular personnel. Identified areas for improvement and developed action plans to enhance individual competencies. Attendance and Overtime Monitoring: Introduced an attendance tracker and closely monitored overtime to ensure the team adhered to targets. Post-Payroll Review: Led post-payroll reviews and meetings with clients to ensure satisfaction and address any issues promptly. IBM Global Process Services February 2008 - April 2016 1st Line Operations Manager - Payroll Australia June 2015 - April 2016 As a First Line Operations Manager with IBM Global Process Services, I serve as the Payroll Subject Matter Expert for Australian Payroll, overseeing comprehensive payroll processing from employee onboarding to termination. My responsibilities include reviewing and approving payroll results before finalization, ensuring all pre-payroll tasks are completed, and verifying the accuracy of payroll data, including tax and superannuation details. I handle statutory reporting and payments such as Superannuation, Payroll Tax, and PAYG. Additionally, I manage a team of 15 Payroll Officers and one HRPO, providing coaching, feedback, and best practices. I also review and approve overpayment calculations and communications, ensuring precise reconciliation of payroll results and compliance with all relevant regulations. Expertise and Tools Messaging and Video Platforms: Slack WhatsApp Facebook Messenger Yodel Telegram Viber Microsoft Teams Skype Snapchat LinkedIn Zoom Other Platforms: Insightly JotForm Foxit eSign Panda Doc Smallpdf and other pdf editing tools Team Logger VPN LastPass Vault Education: Christ the King Mission Seminary Bachelor of Arts in Philosophy 2002 - 2006 Character Reference: Availability upon request Payroll Specialist - Payroll Australia November 2013 - May 2015 As a Payroll Specialist for Australian Payroll with IBM Global Process Services, I played a crucial role in the Knowledge Transfer program, transitioning the Rio Tinto payroll to the Manila Delivery Center. This involved a two-month training stint in Brisbane, Australia, to master Australian Payroll processing and statutory requirements. I manage end-to-end payroll processing, ensuring accuracy from employee onboarding and validation to employment changes, off-cycle payments, overpayment calculations, statutory reporting, and final termination or redundancy payments. I authored comprehensive procedures for Overpayments and Superannuation, providing job aids and reconciliation tools now utilized by the team. As the SME for Overpayments and Superannuation Reporting and Payments post-transition, I contribute to Root Cause Analysis (RCA) and collaborate with management on people-related issues. I handle client escalations and complex issues, ensuring timely resolutions. Managing payroll for a significant sub-area of approximately 4,000 employees, I oversee pre-payroll, payroll processing reconciliation, and post-payroll reviews, ensuring smooth and accurate payroll operations through my expertise. Payroll Specialist - US Payroll September 2011 - November 2013 As a Certified Payroll Professional (CPP) with the American Payroll Association, I served as a Payroll Specialist for US Payroll with IBM Global Process Services. Trained by renowned payroll expert Steve Wall, I managed comprehensive payroll processing, ensuring employee onboarding validation, handling employment and contract changes, calculating and recovering overpayments, and managing statutory reporting and reconciliation for federal, state, county, and local taxes. I processed off-cycle payments, manual inputs, and final separation payments. As the Subject Matter Expert for SSDI payments, I calculated overpayments and coordinated with the Overpayments team for recovery. I addressed client escalations, provided timely resolutions, and contributed to Root Cause Analysis (RCA) preparation, collaborating with management on people-related issues. I was responsible for delivering monthly reporting data to clients and participated in monthly reconciliations, ensuring accuracy and accounting for outstanding ledger items. Customer Service Associate - US Payroll February 2008 - August 2011 HR Generalist - receive calls and respond to emails/chat inquiry of the client's employees regarding their HR, Payroll, Benefits and other concerns relating to their employment. Convergys Philippines, Inc. Customer Service Representative - US Client December 2005 - January 2008 Receives inbound calls, emails and chats from the customers regarding the services, billing and other concerns for a satellite TV provider in the US. Assist customers in the basic troubleshooting steps and fixes for the equipment purchased from the client Processed PPV orders, services upgrades, billing credits, upselling of promotions and other request from customers