I have 10 years of experience in the BPO industry. Out of these 10 years, 8 have been spent working in the Operations which involves Sales, Credit-card pull-outs and prepares project reports using MS Office.
Being in the BPO industry for quite sometime and even attained managerial position in the Sales department, I can say I do have an excellent communication skills and have been practicing impressive telephone etiquette.
I am also knowledgeable in Search Engine Optimization, Website Building and Keyword Analysis.
Currently, I am a freelance virtual assistant working from home so I have perfect setting such as a fast and reliable internet connection, windows 7 operating system and a USB headset with silencer when task requires making calls.