Jayson Villalon Espino
Blk.76 Lot 7 Prk. Pag-asa Brgy. Estefania
Bacolod City Negros Occidental PH--Customer Service Representative with 8 years' experience. Extremely strong leadership skills. Excellent
interpersonal skills. Have worked in two high-volume call centers. Trained in Sales and was awarded as
Agent of the year and became a Supervisor/Team leader.
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Profile
Age: 28
Date of Birth: January 04, 1994
Nationality: Filipino
Civil Status: Single
Internet Provider: PLDT (25mbps upload and download)
Backup internet: PLDT and Globe wifi
Device Name: Personal Build PC
Processor: Intel(R) Core(TM) i7
Installed RAM: 16.0 GB0
System type: 64-bit operating system, x64-based processor
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Skills / Additional Skills
• Flexibility and Adaptability • Versatility
•Microsoft expert
• Quick learner
• Taking Initiative
•Photo editor
• Self-control
• SEO (Link builder Specialist & checker)
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Education
Tertiary:
VGD NC ll / ABI e-tech., Bacolod
Undergraduate
Caregiver / Riverside College, Bacolod
Undergraduate
Secondary:
Romanito P. Maravilla sr. National High School
Address: Camelot Village Brgy. Estefania, Bacolod City, Negros Occidental
Accomplishment: High school Diploma
Primary: Estefania Elementary School
Address: Brgy. Estefania, Bacolod City, Negros Occidental
Accomplishment: Elementary Diploma
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Experience
Aug 18, 2018 to present
CSR / iQor, Talisay
I’ve been in iQor Talisay for almost 4 years now. I was a CSR for more than a year and was awarded as
Agent of the year 2020 and promoted as a Team leader.
December 5, 2014 – June 6, 2018
CSR / Convergys (Concentrix), Bacolod
I was a customer service representative under the account of Comcast. I was consistent with my metrix
and sales and also awarded as the Top Agent.
Feb 2014-Nov 2016
Panasiatic Solutions-Bacolod
Straight talk Wireless (CSR) / Total Wireless (Troubleshooting)
St. Joseph School- La Salle, Brgy. Villamonte, Bacolod
- Cashier
- Inventory Clerk
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I hereby above mentioned information is correct to the best of my knowledge.
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