EXPERIENCE
❖ IBM BUSINESS SERVICES
Q2C OPERATIONS, BELL CANADA - Project Management Office Contract Management Specialist
May 5, 2019 - July 2, 2021
Global Business Services - Talent & Transformation Process Services
COE Quality Analyst
July 5, 2021 - Present
Providence Saint Joseph Health – Support Account
HR Contact Center
September 20, 2021 - Present
JAYSON DOLORES
CAREER OBJECTIVE
Obtain a position as a team-player
in a people-oriented organization
where I can maximize my
administrative and clerical skills to
provide effective support to
executives to achieve the company
goals.
EMAIL-PHONE
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ADDRESS
188 5th Street Bitoon Circle
Commonwealth, Quezon City,
Manila
CHARACTER REFERENCES:
Project Voyager - Quality Analyst
November 23, 2020 – February 22, 2021
❖ ACCENTURE
Data Analyst - Transaction Processing Associate
February 2, 2015 - March 16, 2019
❖ Global Pinoy Remittance & Services Inc.
Customer Service Representative
May 7, 2012 - December 13, 2013
EDUCATION
Bachelor in Business Teacher Education
Polytechnic University of the Philippines, Quezon City Campus
June 2008 - April 2012
TRAININGS
Amazon Seller VA Masterclass by Lish Aquino
July 2021
KEY SKILLS AND CHARACTERISTICS
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April Joy Perez
Finastra
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Accounts Receivable Senior Analyst
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Ma. Cecilia P. Lurcha
SAP
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Qualtrics Billing Associate
I-
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Good analytical, documentation and organizational skills with
keen attention to detail
Proficient in Microsoft Office, including Word, Excel and
PowerPoint
Well-organized, detail-oriented and multi-tasking
Ability to work balance efficiently. Analytical and able to work
in a constant changing work environment.
Flexible, willing to take on more responsibilities and devote
time necessary to complete deadlines.
Loyal and Discreet (ability to maintain strict levels of
confidentiality in handling sensitive information
Initiative and Responsiveness
